Welcome to the SolarWinds MSP Ideas Site

Submit feature ideas, cast your votes, and tell us what business challenges you’re trying to solve. Your insights and votes help us prioritise what features to work on next, so please tell us what matters most!

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MSP N-central

MSP Connect - Software Upgrades and Download Schedules

Enhancement requests for MSP Connect

 

- Ability to schedule updates to the software through Maintenance Windows

- Ability to use 'Upgrade Now' functionality

- Ability to cache the download on the probe rather then all computers downloading from the internet. Or some kind of Update Server like with AVD.

 

This functionality is important in areas with limited internet access or metered connections.

Submitted by (@nic.daines)

Voting

3 votes

MSP Backup & Recovery

VmWare Restore Machine to local Target

Hey there,

 

right now the only option to restore VmWare virtual machines is to a valid ESXi target.

Not everyone has multiple ESXi servers available for restore purposes so we would like to see the feature to restore a VmWare VM to a local drive target.

Submitted by (@mstein)

MSP Manager

VOIP Interface

Would love if MSP could connect to a VOIP system, in order to have the customer information pulled up on helpdesk computer when they call in.

Submitted by (@luke4acm)

MSP Manager

Print Tickets.

I want to print tickets.. Easy right.

Submitted by (@luke4acm)

Voting

2 votes

MSP N-central

Add Filters to Detail Asset Report

In Reports\Asset

Detailed Asset

on the configuration menu we only get the option to select from the list of devices....this is a real pain if a customer has hundreds of devices and I only want to run the report for their 10 servers, or if I only want to see their 100 workstations/laptops. We should be able to filter this list by either our normal filter drop down menu or at least by device classes

Submitted by (@wmorgan)

MSP Manager

A global search feature.

We would like to see a global search feature that looks through all clients, Passwords, Assets, Tickets, Networks, S/N, & Projects,.

Submitted by (@luke4acm)

Voting

2 votes

MSP Manager

Customer Dashboard Notes

On the Customer Dashboard we would like to have a notes section. Mainly for in shop use to sat things like, Cash on delivery, Speck with X, Don’t open new tickets for client, ect.

Submitted by (@luke4acm)

Voting

2 votes

MSP N-central

Completed/Closed stage updates

it would be nice to know what was decided for an idea when it reaches completed/closed...is it going to be in a version coming soon or just getting roadmapped for next year etc etc.

Submitted by (@wmorgan)

Voting

3 votes

MSP Remote Monitoring & Management

Bitdefender Alert on Blocked item

When the Bitdefender Active Protection blocks a process / item of any kind

it does not alert currently. Please add an Option to recieve an alert in the Dashboard.

Submitted by (@j.suckow)

Voting

5 votes

MSP Manager

Sort By Engineer

Please can you add in sort by engineer assigned, there is every other possible sort option except this

Submitted by

Voting

2 votes

MSP N-central

N-able agent for Ubuntu Linux servers

We have a large number of Ubuntu Linux servers. We would like to monitor that.

We would like to have an N-able agent for Ubuntu Linux servers and, as it may, for other Linux servers that are commonly used.

Submitted by

Voting

1 vote

MSP Backup & Recovery

Recovery console / Web GUI and Wallboard Dashboard

The recovery console is very basic and provides very basic logging without doing advanced troubleshooting. It would be really good to integrate the recovery console with your very nice web GUI. It could display all the same details about the online backups but for how all recovery jobs are doing and if there is any issues. Display Latest screen shot VDR's, Latest recovery any issues, bandwidth usage. It would also be ...more »

Submitted by (@trident)

Voting

2 votes