Welcome to the SolarWinds MSP Ideas Site

Submit feature ideas, cast your votes, and tell us what business challenges you're trying to solve. Your insights and votes help us prioritise what features to work on next, so please tell us what matters most!

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This forum contains forward-looking statements regarding future product plans and development efforts. SolarWinds MSP considers various features and functionality prior to any final generally available release. Information in this forum regarding future features and functionality is not and should not be interpreted as a commitment from SolarWinds MSP that it will deliver any specific feature or functionality in the future or, if it delivers such feature or functionality, any time frame when that feature or functionality will be delivered. All information is based upon current product interests, and product plans and priorities can change at any time. SolarWinds MSP undertakes no obligation to update any forward-looking statements regarding future product plans and development efforts if product plans or priorities change.

MSP N-central

Submitted by (@khull3c)

Per-Notification/Service Customized PSA Integration

I would like per-notification/service customization for PSA integration. Currently we cannot format notification e-mails or ticket creation that "makes sense" to the client, so we often get back responses like "What does this mean." We could easily resolve this if we could humanize the message. Currently you can only change the notification profiles' defaults which does not offer enough customization. I know for a fact ...more »

MSP N-central

Submitted by (@dheaton)

NetPath automate adding a path

At each branch we would like to enable/install NetPath with preset paths of sites we commonly use. It would be great to be able to add paths automatically using rules and service templates so if we add new branches or have additional "NetPath Enabled Devices" we can automatically push those paths to the new devices without additional configuration.

MSP N-central

Submitted by (@matthewk)

Add a "Service Identifier" value/field to all monitoring service

It looks like monitoring services have two identification fields: Service Name and Service Identifier. Service Name is fixed by N-Central (Connectivity, Disk, Windows Application and Services Log) while Service Identifier can be customized on certain services (like Windows Application and Services Log services). Not all services have a Service Identifier (like Connectivity or Uptime). This causes problems on my PSA notification ...more »

Mail Assure

Submitted by (@g.maroso)

Import Historical Data into Archive from Outlook direct or PST!!

I'm incredulous that it does not have a good system to capture all the chaos of PST we have in networks customer and keep it safe on MailAssure. Customers want to have just one mail archive. I would say that the best way is from browser button to upload PST and then the backend mail server MailAssure imports and indexes. Alternatively, you may have a Win32 tool that reas PST and API uploads. PLEASE PLEASE PLEASE !!! ...more »

MSP N-central

Submitted by (@amy.cooper)

Filtering before adding services

In some environments, when monitoring a large number of network devices or ESXi services, not all possible instances of services such as Interface Health may need to be monitored. Having a way to filter which services are added based on discovered asset information would make it much easier to right-size the monitoring, rather than manually disabling to deleting services that aren't actually needed. For instance, a good ...more »

MSP N-central

Submitted by (@sammyinfiniteit)

Custom scripts cut down on what results to provide

Here is an example of the results of a custom script using powershell: Original: Disk Size 664.720699310303 Disk Free Space Pre Cleanup 324.47265625 Run PowerShell Script Input parameters: Output parameters: Result: 0 ResultString: Delete Temporary Files failed: Delete Temporary Files Input parameters: DeleteTempFiles: True DeleteTempInternetFiles: True DeleteCookies: True Output parameters: Result: ...more »