Welcome to the SolarWinds MSP Ideas Site

Submit feature ideas, cast your votes, and tell us what business challenges you're trying to solve. Your insights and votes help us prioritise what features to work on next, so please tell us what matters most!

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This forum contains forward-looking statements regarding future product plans and development efforts. SolarWinds MSP considers various features and functionality prior to any final generally available release. Information in this forum regarding future features and functionality is not and should not be interpreted as a commitment from SolarWinds MSP that it will deliver any specific feature or functionality in the future or, if it delivers such feature or functionality, any time frame when that feature or functionality will be delivered. All information is based upon current product interests, and product plans and priorities can change at any time. SolarWinds MSP undertakes no obligation to update any forward-looking statements regarding future product plans and development efforts if product plans or priorities change.

MSP N-central

Submitted by (@ablack)

Remote Control tab

Often times when a tech finishes an RDP session that was started in N-able it leaves the Remote Control Tab highlighted in RED. My request is the following: 1. Fix the issue with logged off or disconnected sessions from continuing to leave this Remote Control Tab still highlighted in RED and clear the connection 2. Besides showing the username of the tech that opened the connection also list the date/time it was ...more »

MSP N-central

Submitted by (@abirchler)

Key based authentication options

With security being such a issue in the Cloud world. We would love to have key based authentication options for Linux servers. This should include all SSH session connections like asset scans, agent installs, scripting, and would be cool if it could do the RC SSH (not holding breath on that one) I see this implemented as a key file upload or text entry on the device or org level in to a secure Key store. It should be ...more »

MSP N-central

Submitted by (@mschmit)

Report Manager Time Based Reporting

We are looking for the ability to have time based reporting. For example, we would like to run a report on resource usage between 8am and 5pm to understand areas of concern during business hours. This would allow us to better understand resource usage during a given time frame and allow us to more accurately make recommendations to clients based on data during heavy use and not during idle time.

Solarwinds Take Control

Submitted by (@lopes.andre)

Re-add old Monitor button functionality of one-click cycling

Before, we had the ability to switch displays with a single click and now I need to click the monitors, then click again to select the specific monitor. With the previous switch I was able to rapidly cycle to the display on devices I was already familiar with, now I have to spend time looking at the preview overlay to select a specific desktop which takes longer. The new previews are nice but I'd like to have the "old" ...more »

MSP Backup & Recovery

Submitted by (@jillian2456)

Restore error reporting

Restore reports only show if we are looking at the recovery console or the device that ran the restore. Email reports show the number of errors but not information ont he errors.

 

We should be able to see all the information from a device on the Backup Dashboard and from reports so that we can provide better support

MSP Remote Monitoring & Management

Submitted by (@dschlief)

RMM Network Tab - Aged Devices Purge

When accessing the Network Tab and Connected Devices there are discovered items there that are not useful to our management due to the age of the device. For example, decommissioned servers, workstations, network equipment, printers. It would be good to have an option to set a limit for how long these devices are maintained in the discovered devices, this way an MSP can decide if they want to purge the devices and how ...more »