How about the entry level for MSP Anywhere NOT costing $600/year. ConnectWise has a FREE entry level that has one active connection and 3 nodes. You really need to look at your competitors and actually try to be competitive. 300 agents is not entry level and most startup MSPs such as ours can't affor 50/month for each thing and we don't have that many break-fix AND we already have n-central. Why would I want to buy 300 agents? I mean look at ConnectWise top level PREMIUM product. $45/month and you get :
10 active sessions, Unlimited access nodes, Video auditing, concurrent license. If you want more support from your customers, you need to address this.