So your in a ticket queue and you select a ticket to make an entry or just to read the ticket details or notes. When you are done you hit the back button to return to the previous page. But you are not where you left off, you are at the top of this. And you have to go fishing for where you left off. This is very cumbersome, users should return to where they left off within the queue, or really any where.
Idea No. 3727