MSP Remote Monitoring & Management

Submitted by (@danielmarrero)

Alert via email when managed online backup (MOB) job fails

Managed Online Backup (MOB) as a solution that gives businesses the option to backup their data offsite which we know is very critical. This is why when a scheduled backup fails it MUST send alert stating the backup failed and not wait until the daily safety check (DSC) runs. We offer a completed managed backup solution to our customers with another provider and when a backup fails we are looking into the issue immediately. ...more »

MSP Remote Monitoring & Management

Submitted by

GFI Max - Automated Mail Server Blacklist Check

It would be great to have a Daily Automated Mail Server Blacklist Check, something like that offered for free on


The check would verify that the Mail Servers (i.e. Microsoft Exchange) Public IP address is not listed on any of the 104 known blacklists, if it is listed then it could raise an alert on the Dashboard.

MSP Remote Monitoring & Management

Submitted by (@bigskycs)

Additional emails under Reports to send to

Under Edit Client, Server Reports or Workstations Reports, there are fields for Mail To and CC to. I need to be able to send these reports automatically to a couple people at my customers office and also me. I am unable to seperate more than one email address with a ",". It is one email per field. Please allow for adding more email addresses.

MSP N-central

Submitted by (@andrewtemple)

Exchange Mailflow Monitor (IN/OUT)

Please add a feature that allows you to monitor in/out bound mailflow from exchange. Additional bonus would be to get a report of a round trip time from exchange to solarwinds monitor server and back to exchange. Send test messages every 15 minutes and get alerted when mail flow fails. Continuum has a feature that allows you to monitor this, please speak with them to figure out how to make it happen for ncentral. ...more »

MSP Remote Monitoring & Management

Submitted by (@michaelmiz)

Consolidated alerting

At present, whenever there is a network problem at a site which renders servers to go offline, we receive a tonne of alerts in our PSA and a lot of time is spent in managing those tickets in addition to the problem causing the alert. We would like to see a feature which allows certain types of alerts to be consolidated into a single email alert which in turn will create a single ticket in our PSA such as "Multiple servers ...more »

Mail Assure

Submitted by (@alexander)

Enable Email Scout Report branding

On top of the following topics #1 (Better formatting of Digest Reports) #2 (Scout Reports message actions ) #3 (Add localized Email Scout Reports) I definetely need the ability ...more »


14 votes

MSP Remote Monitoring & Management

Submitted by (@accentlogic)

Add "Request Site Review" link to Web Protection block message

Users should be able to click a link in Block Page messages that creates a form that is emailed to an email address defined in the Web Protection policy. This would make it easy for the user to properly communicate the site that was blocked. The information that should be included in the email are below. The ComputerName and username variables will also need to be added to the list of available variables. Full Name: ...more »