MSP Remote Monitoring & Management

Add more info for "Hacker" check rather than just # of attempts

I notice that the DSC hacker check is able to report on the number of attempts that have occurred over the past 24 hours. However, it would be nice that the hacker check would show a summary of what user name(s) caused the authentication or login failure and associate that account with the number of attempted failures Also, it would be nice to see what time the failures have occured during the day. This would be ...more »

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Voting

605 votes

MSP Remote Monitoring & Management

Global modification of 24x7 & DSC check-in interval required

currently if i want to change the 24x7 frequency check interval or DSC run time for multiple devices, i have click on each individual workstation or server and make the modification manually. this is ideal for working on on few devices at a time, but currently i have a need to change over 190 workstations 24x7 frequency intervals, but find the manual method will take too long. there should be a global or group option ...more »

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MSP Remote Monitoring & Management

Microsoft Exchange E-Mail flow monitoring

What I think would be a great monitoring feature in GFI MAX RM is for a way to monitor email flow for my customers. Not just to monitor whether services are running or servers and internet up but actually confirm that emails are flowing in and out correctly. I have had a client recently asking if we can provide this service using GFI Max RM. I understand that a script may be the way to do it but do not know the best ...more »

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MSP N-central

Option to set threshold for monitoring on device as non-override

As we work with Service template it's not possible (or an option) to set an individueel threshold on a single device. Instead we need to create a new template just to vary one threshold. It would be very helpfull to be able to set a threshold and use an option "non override" for example on a single device which can't be overridden by the daily service template update. At the moment we have a lot of false positives because ...more »

Submitted by (@a.borgart)

Voting

52 votes

MSP Remote Monitoring & Management

Hyper-V VM Monitoring

I would like to be able to monitor Hyper-V guest servers like it is possible to monitor VMware guest servers. At the moment on Hyper V you have to install an agent on to each guest VM which costs per VM and then it would only work like monitoring a physical server. Being able to get an inventory showing all guest VMs on a server including resources used and whether the VM is powered on would be really useful. The website ...more »

Submitted by (@kevinbull)

MSP Remote Monitoring & Management

Dashboard Icons - bring back the colors!

Based upon the update on 05/26/2016 with new dashboard icons , this update removed all the colors and whitewashed all the icons. Here are more details on this update: http://tinyurl.com/zjl8xwy The LogicNow RMM is a tool day-in an day-out. We need the alerts to be vibrant and easy to use and see. These are alerts and this is a tool. It does not need to be pretty. Also, my eyes are having problems seeing greys ...more »

Submitted by (@drandre)

MSP Remote Monitoring & Management

delete multiple devices simultaneously instead individually

i have a need to delete multiple devices such workstations and servers due to clients removing, replacing, and reimaging devices without telling me. currently the only way to delete devices is to individually select each one by one. however i find this method not efficient. i would like to see an option to select muliple devices for deletion. basically a select all and a single click delete button for those devices. ...more »

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Voting

30 votes