MSP N-central

Implement a way to deal with missed scans.

We have some clients that have a lot of tablets or laptops that are somewhat infrequently used. Despite our attempts at running multiple quick scans a day, including some during business hours, these devices are frequently not on during the time of the scheduled task. It appears that there used to be a command line scanner in BitDefender. I opened a ticket with N-central support and was told that the only way to do a ...more »

Submitted by (@darrin)

Voting

56 votes

MSP N-central

Provide non-versioned links to latest agent/probe/etc.

We have scripts that reference the agent and probe installers at e.g. "https://ncentral.example.com/download/11.1.0.1207/winnt/N-central/WindowsProbeSetup.exe". Whenever we update N-Central or port a script to our test environment running the beta version, we have to manually adjust the link in the script to point to the current version. Providing a link without a version component would make our job a lot easier.

Submitted by (@wmassingham)

MSP N-central

SO Level Reporting - Bulk Customer Level Reporting Instead

So the SO Level reporting (and the descriptions) is broken by design. It's a UX Disaster. They were never actually meant to be run at the so level which is why they don't include the details that the customer level reports do, and were never updated to include the customers/sites that an so level report would need to be fit for purpose. Yet the descriptions are the same as the customer level reports which is completely ...more »

Submitted by (@prejay)

MSP N-central

Force MSP Connect to negotiate with new server

We have a LOT of issues where the device is either unreachable, or the connection is really bad and frequently disconnects. We've had a large number of techs test and when we're able to trick the agent into connecting to a new server in the pool the issue is resolved. It'd be nice to have something from the N-Central side to tell a device to re-negotiate with the server pools and get a connection (dump all config files, ...more »

Submitted by (@paultm)