MSP Remote Monitoring & Management

Submitted by (@neotech)

Add client 'Site Administrator' email address(es) for notifying

It could be useful to be able to define one (or more) client Site Administrator email address(es) along with a function to be able to send an email to those addresses. This could be used to notify a responsible person at any site of upcoming activities e.g. all machines to be rebooted, leave machines on tonight, etc.

 

This would be separate and distinct from the addresses that receive client reports.

MSP N-central

Submitted by (@prejay)

Correlated Notifications - Cross-Device Dependancies

Here's a huge one that would help eliminate alerting noise, and i know it's not simple as it's been on the request backlog for years.

Give us the ability to craft cross-device dependancies to avoid tickets creation.

eg if I have an notification for the gateway being down, i don't also need notifications for agent status being failed on the servers behind this.

MSP Remote Monitoring & Management

Submitted by (@codybruce)

Workstation Online Alert Notification

I would like a small popup notification for a list of target workstations, to notify me when they come online. There are a lot of road warrior workstations that are behind on patches, automated tasks, etc., and they get powered on for a brief moment. It would be nice to tag certain workstations to alert me, so I can immediately head over and send commands.

MSP N-central

Submitted by (@fortastor)

Connect2Help - Message notifyer

Would like to add an easy way to notify via broadcast to clients (Not Email), for things like security issues, outages, and scheduled events. We would like to maintain an active alert until it is cleared by the N-Central Tech or N-Central administrator. Once cleared, the message will no longer list and no longer alert. A history of alerts are viewable in n-Central for Administrators and Techs. Must be able to push ...more »

MSP Remote Monitoring & Management

Submitted by (@veronesi)

Bitdefender - more precise settings for user notification

Currently we only have the ability to enable or disable ALL user notifications in Bitdefender. But sometimes this is not enough. We don't want to bother users with messages like "Scan started", "Scan finished" or "Update successful". But we WANT to have the user notification, when a virus is found or a program was blocked. Otherwise they sometimes don't know, why their program isn't working. Please add the ability to ...more »

MSP N-central

Submitted by (@sabir.ahmed)

Patch Management Notifications

I think we need to be able to configure notifications for end users to alert them that Patch Management will proceed on a given day. It will serve as a reminder to leave their PCs on as well as to save their work - might be worth making the notification itself customisable in the content. Currently, I've found two ways to notify users. One is through the patch profile but it will only alert users if a reboot is required. ...more »

MSP Remote Monitoring & Management

Submitted by (@martinh)

Mobile client push notifications

Hello, we have switched to GFI from Zabbix. We were using mobile clients (android) to check helth of the network. Zabbix has one nice function, that if some problem occurs it sends push notification to the mobile clients, so we immediately know that something happened. It is a function which we are missing most, as we are small company and we don't have someone who is still watching dashboard, but everybody has mobile ...more »

MSP Backup & Recovery

Submitted by (@r.luelfing)

Local Speed Vault - Error Notification

Unfortunately status of Local Speed Vault can only be checked on the device itself, visibility of synchronization is not visible from remote management therefore it is also not possible to generate alerts if there are problems with Local Speed Vault.

It would be great if there was an option to get a notification in the dashboard or via email in the future.

 

Thank you for your consideration