MSP Remote Monitoring & Management

Submitted by (@linksystem)

Add button to interface to restart a windows service


please include a button to make it possible to restart a misbehaving Windows service with one click. At the moment the only way to do it remotly without TakeControl is to crate an automated task for one machine only. That means of course that you have to disable the automated task management via the site. And you have to remember to reenable this at the end of the day...


47 votes

MSP Remote Monitoring & Management

Submitted by

Bitdefender service restart timeout

The default restart timeout on all bitdefender services currently is set on 720 minutes, meaning that when te service fails to start or crashes it takes 12 hours to restart.


It is however possible to change the services from the dashboard, however, a default value of max 60 minutes would be mucht better since there is no way to mass edit the Bitdefender services yet.

MSP Remote Monitoring & Management

Windows Service Check - Triggered Services

On Windows 2012 Microsoft changed the windows update server to 'automatic - triggered start'. What happens is the service starts when needed and when no more work is to be done the service shuts down. The problem is that when the Windows Service Check - Windows Update is running an alarm is being generated because the service is not running. Looks like Microsoft changed the design of many services to be triggered services ...more »


14 votes

MSP Remote Monitoring & Management

Submitted by (@john.cottier)

More Redundancies to Restart the Agent

I would like more redundancies in place to restart the Advanced Monitoring Agent. I set the Advanced Monitoring Agent to restart if stopped via Windows Services and the regular check. Service does not restart client reports there are no dependencies for the service to restart and am forced to manually restart it. This seems to happen all the time, so I would like to have other redundancies in place to automatically ...more »

MSP Remote Monitoring & Management

Submitted by (@mstein)

Agent initial scan improvement

Currently the initial scan does add service checks for some specific services and that's it. I am certain it would make much more sense to add all services with "automatic" start type to the list of monitored services for the automatic detection. For instance if the server is running multiple MS SQL instances, none of them is automatically being added to the monitored services while I am certain this is something worth ...more »

MSP Remote Monitoring & Management

Submitted by (@markscottuk)

Add Windows Service Check - Service Dropdown

The fact that the services drop down list is unsearchable is unforgivable. This is especially apparent when there are thousands of services when creating monitoring templates. There needs to be a way of filtering / searching for checks using a searchable drop down which is a standard UI element.