MSP Remote Monitoring & Management

Submitted by (@robertralston)

Site Level Dashboard Access

Currently, we can give a client a gobal dashboard access user account for all of their sites, which is important. However, in a more distributed environment, it would be helpful to give other site admins credentials for a particular site or sites. Since user credentials must be unique, I can already see a problem if a particular admin has responsibility for more than one site. So, if the suggestion makes sense to implement, ...more »

MSP Remote Monitoring & Management

Submitted by (@asimpson1)

Allow workstation to act as site concentrator

We have some customers that have several pcs but no Servers at a site. Some pcs cannot browse internet (but can do HTTPS) so the GFI Max agent works fine. However, Managed Antivirus cannot update without a Site Concentrator. Please allow workstations to be used as a site concentrator for managed antivirus. (Note: Vipre Enterprise and Symantec both allow workstations to act as the central server for update distribution. ...more »

MSP Remote Monitoring & Management

Submitted by

Ability to Right Click on the Entire Site

It would be great to have the ability to Right Click on an Entire Site & have Some Options?

Ability to rerun DSC daily safety checks on entire site if needed.

Add a Note for The Entire Site.

Edit the Site.

Maybe some Reports for the Site?

Maybe take control of a device you deemed most important at the site?

MSP Remote Monitoring & Management

Submitted by

Create a Site Installation Package that contains ALL components

For larger environments, it would be much more efficient to be able to create a Site Installation Package that contained the installation files for all of the components - not just the Agent. The package could be put in a network share and all systems could run the setup from the local share. That would save all of the time spent waiting for the components to download and install on the individual systems. It would also ...more »

MSP N-central

Submitted by (@prejay)

Full Customer/Site Support in N-Central & Report Manager

After introducing partial support for sites into n-central quite some time ago, support for customers/sites was removed or never actually added in filter previews and reports.

I am told that for a report or filter to include the customer/site instead of just a device name, a feature request needs to be created because Solarwinds consider this to be by design.