I hate to post this here but I think we "customers" might all agree... Seems all the ideas "In Progress" have been "In Progress" for some time. This system shows, at least to me, only 1 completed idea, and one closed idea. There are tons of great ideas that people have submitted for the system but the only ones in progress are dated between December 2016 and June 2017. Are ideas being accepted and implemented but not ...more »
If I create a ticket from a ticket request in the mobile app, it creates a ticket as expected, but the original ticket request remains in the queue. I have to log into the web interface to go back into the ticket request and merge it with the ticket I created from the request in the app. This introduces a risk that another tech will create another ticket from the same request and we'll be working from duplicate tickets. ...more »
Just looking for any response from anyone at Solarwinds that they actually look at this list last comment was in April so just checking to see if we are putting time in to something that doesn't matter.
The Hosted N-Central environment shows all time in Australia's eastern timezone. This is a pain for us outside of Australia in other countries. 1. The time in the top-right of the N-Central page is incorrect 2. The time shown in any logging is incorrect 3. With this time incorrect, it creates high risk of error when interpreting the logging, trying to troubleshoot issues with things such as scheduled tasks. Cheers Travis ...more »
We now have to maintain at least 5 different user accounts for 2 SolarWinds services:
NRC Resource Centre
The new support ticket helpdesk
This new suggestions site.
I'd suggest that you implement single sign-on and rationalize the number of different sites you are maintaining.
I submitted Idea 644 re the Take Control. This idea was never approved. What is the deal?
I don't know who to talk with so I am submitting it through this.
Ich möchte kurz vor Feierabend einen Virensuchlauf starten und nach dem Suchlauf den Rechner automatisch herunterfahren.
Momentan habe ich diese Lösung über ein Tool gelöst.
When changes have been made, say to all servers or all workstations, and the change has not worked in the way you intended or has made more changes then anticipating - there is no undo, and you have the laborious task of undoing the changes on each server / workstation.
It would nice to be able to use an API call to place a server (accepts DeviceID as an argument) into maintenance mode, and a second API call to remove a server from monitoring (also accepting a DeviceID as an argument). Having these both of these API call features will help through reduced faults alerts.
We often have the problem, that we can't connect with TeamViewer over the dashboard, it tells us, that TeamViewer is not running on the server or that the TeamViewer ID isn't used. The direct connection with TeamViewer works.
It would be very convenient if you could view and change the TeamViewer ID used by the Dashboard.
We rarely see updates for MaxDesk anymore, seems like it has been put on hold for a while now. It would be nice to know if anything is happening behind the scene, like a roadmap or just a quick update on upcoming features on http://status.maxfocus.com/category/max-servicedesk/. (Last update was January 2015). Some changes has happened, this I know, but we need to know how you see the future of MaxDesk. Maybe this could ...more »
Construction companies, like any other companies in the world, always have existing disputes. The construction industry even released a construction industry guide to dispute avoidance and resolution last October 1, 2009. With Axis Capital Group which is a construction company based in Singapore and has branched out to Jakarta, Indonesia has followed the following methods in solving disputes: 1. Mediation: Mediation ...more »