MSP migration to MailAssure miss some local recipients and we cannot use any Incoming > Log Search (preview and normal) for loging bounced mails from MailAssure. Our employers customers receive #5.5.0 errors in NDR but we even not know WHAT ALIAS/ACCOUNT haven't a proper entry in "Local Recipients". The same situation is with a "Others > Compose email" who can send UNTRACKED e-mail with MSG ID e.g. : E1fME5T-0002NY-2B@master.antispamcloud.com ...more »
Stil works limit to 50 items even I setup 100.
I do many of test and those reports not send any mails. *Recipient: lokal user, remote domain user - not work. *Sender: empty, local/remote mail or email@example.com or firstname.lastname@example.org - not work. but "Repeat" sometimes send mails and sometimes not send mails where a data exist and the "Skip sending if there are no results" is not active. Your cron is not working? You better read what is NTP. In ...more »
I use Email Scout Reports for all domains, created in Incoming\LogSearch.
Those reports are in Repeat mode, every hour at xxh:10m . I receive bunch of ESR mails at eg. 22:04 with data from 19:00-19:59 but I expect data from 21:00-21:49 insted.
Please correct this hourly email reports.
Notification turn on at https://status.solarwindsmsp.com/category/mail-assure/ shoud be selective only to MailAssure product. You can doit at Status Services page then please let this happent at Weekly Realease News too !.
Additional was be perfect if you can add RSS or mail information at Q&A https://support.solarwindsmsp.com/portal/answers .
I hate to post this here but I think we "customers" might all agree... Seems all the ideas "In Progress" have been "In Progress" for some time. This system shows, at least to me, only 1 completed idea, and one closed idea. There are tons of great ideas that people have submitted for the system but the only ones in progress are dated between December 2016 and June 2017. Are ideas being accepted and implemented but not ...more »
If I create a ticket from a ticket request in the mobile app, it creates a ticket as expected, but the original ticket request remains in the queue. I have to log into the web interface to go back into the ticket request and merge it with the ticket I created from the request in the app. This introduces a risk that another tech will create another ticket from the same request and we'll be working from duplicate tickets. ...more »
Just looking for any response from anyone at Solarwinds that they actually look at this list last comment was in April so just checking to see if we are putting time in to something that doesn't matter.
The Hosted N-Central environment shows all time in Australia's eastern timezone. This is a pain for us outside of Australia in other countries. 1. The time in the top-right of the N-Central page is incorrect 2. The time shown in any logging is incorrect 3. With this time incorrect, it creates high risk of error when interpreting the logging, trying to troubleshoot issues with things such as scheduled tasks. Cheers Travis ...more »
We now have to maintain at least 5 different user accounts for 2 SolarWinds services:
NRC Resource Centre
The new support ticket helpdesk
This new suggestions site.
I'd suggest that you implement single sign-on and rationalize the number of different sites you are maintaining.
I submitted Idea 644 re the Take Control. This idea was never approved. What is the deal?
I don't know who to talk with so I am submitting it through this.
Ich möchte kurz vor Feierabend einen Virensuchlauf starten und nach dem Suchlauf den Rechner automatisch herunterfahren.
Momentan habe ich diese Lösung über ein Tool gelöst.
When changes have been made, say to all servers or all workstations, and the change has not worked in the way you intended or has made more changes then anticipating - there is no undo, and you have the laborious task of undoing the changes on each server / workstation.
It would nice to be able to use an API call to place a server (accepts DeviceID as an argument) into maintenance mode, and a second API call to remove a server from monitoring (also accepting a DeviceID as an argument). Having these both of these API call features will help through reduced faults alerts.
We often have the problem, that we can't connect with TeamViewer over the dashboard, it tells us, that TeamViewer is not running on the server or that the TeamViewer ID isn't used. The direct connection with TeamViewer works.
It would be very convenient if you could view and change the TeamViewer ID used by the Dashboard.