(@arufu.me)

MSP Service Desk

Status on MaxDesk - has developement stalled?

We rarely see updates for MaxDesk anymore, seems like it has been put on hold for a while now. It would be nice to know if anything is happening behind the scene, like a roadmap or just a quick update on upcoming features on http://status.maxfocus.com/category/max-servicedesk/. (Last update was January 2015). Some changes has happened, this I know, but we need to know how you see the future of MaxDesk. Maybe this could ...more »

Voting

1 vote

ControlNow

Construction Dispute Avoidance and Resolution 101

Construction companies, like any other companies in the world, always have existing disputes. The construction industry even released a construction industry guide to dispute avoidance and resolution last October 1, 2009. With Axis Capital Group which is a construction company based in Singapore and has branched out to Jakarta, Indonesia has followed the following methods in solving disputes: 1. Mediation: Mediation ...more »

Voting

0 votes

MSP Remote Monitoring & Management

Reduce Pricing for Servers

Hey guys, i love the software. I'm getting several clients in the 5-10 desktop and 1 server range. The average price i'm paying now for a 5 person setup with a server (i have 2 of these) is between 3 and 4 dollars per device without AV cost factored in. Is there any way that we will see a drop in the price of Server agents? I'm currently evaluating hosting workstations with GFI and moving my servers with a separate ...more »

Voting

46 votes

MSP Remote Monitoring & Management

MAX Roadmap

Situation The MAX community is lively and posting a lot of ideas. For quite some ideas, little progress is being shown. Problem The community has no clue what to expect from MAX development. Solution Presenting a roadmap for the overall-development in generall and one specific for the ideas of the community. Comment Really great to think as a roadmap as off-topic for product development. No it's not a feature. It's ...more »

Voting

44 votes
(@tsherr)

MSP Remote Monitoring & Management

Lower BitDefender scan CPU usage

I plugged in an almost empty 32GB flash drive (30 files and 424K) and the EndpointService.exe leapt to between 86 and 98% CPU usage for 5 minutes, 37 seconds (when I finally cancelled the scan. Surely there is a way to cap the CPU usage for scans at a lower number so machines don't end up crippled when a scan is run.

Voting

0 votes

MSP Remote Monitoring & Management

GFI Remote Management Conflict with other Virus / Scanners

Anybody else having an issue with GFI conflict with another Program? Please list and comment any conflicting software. I'm having an issue with SpyHunter & RegHunter blocking the GFI tools. I've submitted it to the MFG, enigmasoftware.com and want to submit there is a running list of possible conflicts and for the MFG of those softwares to work on how to unblock or stop false positives. GFI Remax, being remote management ...more »

Voting

0 votes

MSP Remote Monitoring & Management

MaxRemoteManagement Dashboard Performance and Speed

GFI Support says that it takes less than 1.5 seconds to logon to the dashboard and have the full dashboard loaded when more than 400 units are being monitors. This is after tests on a standard ADSL line running no more than 8mbps, they also state that they have ZERO complaints about speed. However on a 80mbps leased line it takes me ten times that and the dashboard is close to unusable on anything below a 30mbps link. ...more »

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0 votes
(@elementalwindx)

MSP Remote Monitoring & Management

Fix many bugs.

This is more of a bug of things I've noticed the last 30 days. 1) Last response and last boot times are very rarely ever correct. Fix it. 2) Please report when computers come back online properly. I have seen every computer I work on does not report this correctly. 3) Managed AV is hogging CPU on random computers. I have had to remove the product completely from certain users computers, and it's very frustrating, especially ...more »

Voting

0 votes

MSP Remote Monitoring & Management

Real time GPS tracking on phones, tablets parents, PI's asking

Real time GPS tracking on phones, tablets parents and PI's asking for.

 

I have many parents and PI's I work with who really want real time tracking on MDM phones, tablets, I've had many cases where young person turns up missing with family car and would help family and police to be able to provide more info on the GPS tracking, calls, text, anything we can offer.

Voting

0 votes