MSP Remote Monitoring & Management

Changing TeamViewer ID used by the Dashboard

We often have the problem, that we can't connect with TeamViewer over the dashboard, it tells us, that TeamViewer is not running on the server or that the TeamViewer ID isn't used. The direct connection with TeamViewer works.

 

It would be very convenient if you could view and change the TeamViewer ID used by the Dashboard.

Submitted by (@lapiver)

Voting

1 vote

MSP Service Desk

Status on MaxDesk - has developement stalled?

We rarely see updates for MaxDesk anymore, seems like it has been put on hold for a while now. It would be nice to know if anything is happening behind the scene, like a roadmap or just a quick update on upcoming features on http://status.maxfocus.com/category/max-servicedesk/. (Last update was January 2015). Some changes has happened, this I know, but we need to know how you see the future of MaxDesk. Maybe this could ...more »

Submitted by (@arufu.me)

Voting

1 vote

ControlNow

Construction Dispute Avoidance and Resolution 101

Construction companies, like any other companies in the world, always have existing disputes. The construction industry even released a construction industry guide to dispute avoidance and resolution last October 1, 2009. With Axis Capital Group which is a construction company based in Singapore and has branched out to Jakarta, Indonesia has followed the following methods in solving disputes: 1. Mediation: Mediation ...more »

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0 votes

MSP Remote Monitoring & Management

Reduce Pricing for Servers

Hey guys, i love the software. I'm getting several clients in the 5-10 desktop and 1 server range. The average price i'm paying now for a 5 person setup with a server (i have 2 of these) is between 3 and 4 dollars per device without AV cost factored in. Is there any way that we will see a drop in the price of Server agents? I'm currently evaluating hosting workstations with GFI and moving my servers with a separate ...more »

Submitted by

Voting

46 votes

MSP Remote Monitoring & Management

MAX Roadmap

Situation The MAX community is lively and posting a lot of ideas. For quite some ideas, little progress is being shown. Problem The community has no clue what to expect from MAX development. Solution Presenting a roadmap for the overall-development in generall and one specific for the ideas of the community. Comment Really great to think as a roadmap as off-topic for product development. No it's not a feature. It's ...more »

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44 votes

MSP Remote Monitoring & Management

Lower BitDefender scan CPU usage

I plugged in an almost empty 32GB flash drive (30 files and 424K) and the EndpointService.exe leapt to between 86 and 98% CPU usage for 5 minutes, 37 seconds (when I finally cancelled the scan. Surely there is a way to cap the CPU usage for scans at a lower number so machines don't end up crippled when a scan is run.

Submitted by (@tsherr)

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0 votes