The Hosted N-Central environment shows all time in Australia's eastern timezone. This is a pain for us outside of Australia in other countries. 1. The time in the top-right of the N-Central page is incorrect 2. The time shown in any logging is incorrect 3. With this time incorrect, it creates high risk of error when interpreting the logging, trying to troubleshoot issues with things such as scheduled tasks. Cheers Travis ...more »
MSP Remote Monitoring & Management
I submitted Idea 644 re the Take Control. This idea was never approved. What is the deal?
I don't know who to talk with so I am submitting it through this.
We often have the problem, that we can't connect with TeamViewer over the dashboard, it tells us, that TeamViewer is not running on the server or that the TeamViewer ID isn't used. The direct connection with TeamViewer works.
It would be very convenient if you could view and change the TeamViewer ID used by the Dashboard.
Hey guys, i love the software. I'm getting several clients in the 5-10 desktop and 1 server range. The average price i'm paying now for a 5 person setup with a server (i have 2 of these) is between 3 and 4 dollars per device without AV cost factored in. Is there any way that we will see a drop in the price of Server agents? I'm currently evaluating hosting workstations with GFI and moving my servers with a separate ...more »
Situation The MAX community is lively and posting a lot of ideas. For quite some ideas, little progress is being shown. Problem The community has no clue what to expect from MAX development. Solution Presenting a roadmap for the overall-development in generall and one specific for the ideas of the community. Comment Really great to think as a roadmap as off-topic for product development. No it's not a feature. It's ...more »
Let's get new on hold music and or interesting random facts when calling support. A dial by on hold feature would be great.
"For classical on hold music press 1"
"For meditation music press 2"
"For traditional Celtic music press 3"
"For random and interesting facts press 4"
In Remote Process Control tab (Remote background) the column filter does not work as it is suppose to do. A filter works for a couple of seconds and then it stop working.
Please see the picture attached.
I plugged in an almost empty 32GB flash drive (30 files and 424K) and the EndpointService.exe leapt to between 86 and 98% CPU usage for 5 minutes, 37 seconds (when I finally cancelled the scan. Surely there is a way to cap the CPU usage for scans at a lower number so machines don't end up crippled when a scan is run.
LogicNow introduces a tax of $50 per month out of the blue. Who sees the added value of that?
Anybody else having an issue with GFI conflict with another Program? Please list and comment any conflicting software. I'm having an issue with SpyHunter & RegHunter blocking the GFI tools. I've submitted it to the MFG, enigmasoftware.com and want to submit there is a running list of possible conflicts and for the MFG of those softwares to work on how to unblock or stop false positives. GFI Remax, being remote management ...more »
GFI Support says that it takes less than 1.5 seconds to logon to the dashboard and have the full dashboard loaded when more than 400 units are being monitors. This is after tests on a standard ADSL line running no more than 8mbps, they also state that they have ZERO complaints about speed. However on a 80mbps leased line it takes me ten times that and the dashboard is close to unusable on anything below a 30mbps link. ...more »
You should create a Web Pages that we can store/upload clients passwords and documentation and have them encrypted. So we can assign who has access to those passwords.