Prior to 11.1, when looking at the details of a failed status, the items were sorted by Description. e.g. Patch status always had the order of Missing patches Patches installed with errors Reboot required Now it appears the details are sorted by the Threshold column. This makes it difficult when looking for devices that have a failure for a specific item (High Priority Patches: Notify me if....) as the sorting of ...more »
Please set it up so that agent version upgrades are staged, starting with all probes getting upgraded and then all the agents through the probe that applies and either after or parallel to that the rest from the n-central host. This way we can avoid a long backlog until all 7000+ agents are finally upgraded.
I want to be able to grab files from any system backed up to the cloud and be able to move them to any other system. Please make this a possibility. This should be a basic thing for simple file backup and recovery. If you could make this a thing for hyper-v and xenservers, that would be cool too.
If you forget your encryption key (or if a malicious employee decides to go off the rails) you're customers backups are worthless.
Allow the MSP business owner a master restore password that only they would know that could override all other backup passwords.
Give us the option to have one global password for all, or one for each client. (I personally would prefer one global for all)
If you configure a reboot windows to allow users to postpone beyond the reboot window the system currently, if no user responds to the popup warning window, postpones the restart for 4 hours after the warning window timer runs out. This is not documented anywhere at the moment I can find and support states it isn't in the documentation. But I have been assured by support this is by design. I believe this is it outside ...more »
The Train as Spam feature is nice but it would be nice to have a counter to see how many files are being held or submitted.
It would be cool if we could be able to hear the sounds from the remote system we are remoting to.
Adding new IP addresses to "Manage users" isn't always immediate. There should be a warning on the GUI that this is the case. I spent over 30 minutes troubleshooting what turned out to be MailAssure back end being slow.
This may be a rock in the sky or a freaking brilliant idea! Imagine a "Trello" look-a-like or why not an integration between? Imagine a Kanban board totally synchronized with MSP Manager, allowing technicians to easily see when and who's working on which task, a possibility to split a ticket into two tasks shared between two co-workers for example.. Imagine a graphical kanban flow for MSP Manager system.. I would bet ...more »
Request for Connectwise integration into the Backup & Recovery Web Console (https://backup.management) include the ability to create a ticket in Connectwise, similar to N-Central's integration.
we should be able to set the devices/customers to unmanaged based on contract end period settings otherwise these devices would continue to consume license space in spite they are not a valid customer /not renewed the contracts
Office 365 Mailbox and Sharepoint Backup