It looks like monitoring services have two identification fields: Service Name and Service Identifier. Service Name is fixed by N-Central (Connectivity, Disk, Windows Application and Services Log) while Service Identifier can be customized on certain services (like Windows Application and Services Log services). Not all services have a Service Identifier (like Connectivity or Uptime). This causes problems on my PSA notification ...more »
When logging into the support portal and using the passwords, it should be used with more entropy. This will help customers with their logins not the complexed way it is now.
I'm incredulous that it does not have a good system to capture all the chaos of PST we have in networks customer and keep it safe on MailAssure. Customers want to have just one mail archive. I would say that the best way is from browser button to upload PST and then the backend mail server MailAssure imports and indexes. Alternatively, you may have a Win32 tool that reas PST and API uploads. PLEASE PLEASE PLEASE !!! ...more »
In some environments, when monitoring a large number of network devices or ESXi services, not all possible instances of services such as Interface Health may need to be monitored. Having a way to filter which services are added based on discovered asset information would make it much easier to right-size the monitoring, rather than manually disabling to deleting services that aren't actually needed. For instance, a good ...more »
Here is an example of the results of a custom script using powershell: Original: Disk Size 664.720699310303 Disk Free Space Pre Cleanup 324.47265625 Run PowerShell Script Input parameters: Output parameters: Result: 0 ResultString: Delete Temporary Files failed: Delete Temporary Files Input parameters: DeleteTempFiles: True DeleteTempInternetFiles: True DeleteCookies: True Output parameters: Result: ...more »
There needs to be a field to enter the phone number of the client when creating a quick contact in a ticket.
I was messing around with the Automation Manager just to see what we could do with it. It's pretty cool but there's one key thing that I think would be very useful. When doing an If/Else policy, I noticed there was no way to loop back the Else control flow after it had run to re-run the policy to then continue with the "Then" control flow. This would mean you'd either have to copy the rest of your If/Else policy after ...more »
We lost a client to another IT company and they want us to remove AV Defender at 12:00am.
Instead of me having to create the AV Defender uninstall rule or bulk removal of AVD (https://support.solarwindsmsp.com/kb/solarwinds_n-central/Uninstall-AV-Defender--via-bulk-edit?q=Uninstall-AV-Defender--via-bulk-edit) at midnight, I propose we have an uninstall maintenance window so that we can schedule the uninstall.
Specifically XCP-NG version of Xenserver.
Would love to be able to install n-central server onto my xenserver.
By default, the primary recipient in every notification profile is the Product Admin account, currently if the partner wants to modify this setting for all profiles, they need to click into every single notification profile.
Partner would like to see N-central having the ability to modify default primary recipient in bulk.
This should be easy...display the KB document ID number so that support personnel can provide it to Users to help resolve tickets.
If a ticket can be resolved by providing a KB article, I should be able to insert a reference or link to it in my ticket response. This is not complicated.