ControlNow

ControlNow

Secure Install Code for Individuals

I would really like to see a way to send the agent to a customer so that they can install it but they have to enter a unique key to install and once they install they see a progress bar to show something is being done. This is how I could see it working 1. Tech creates a new server/computer account request under a company. 2. The system generates a unique key that is then sent to a user 3. The user opens the installer ...more »

Submitted by (@williamwhitneyiii)

ControlNow

Re-Design Actions Menu

When selecting the Actions Menu, the first two buttons that sit side by side are Remote Reboot and Connect.

Drastically different results for two buttons laid directly next to each other.

May only be a small issue, however as we currently can't cancel a Reboot once selected, it would work better if remote connection and reboot are separated on this screen.

Submitted by

Voting

5 votes

ControlNow

Modify (increase) Auto-Reboot delay

Auto reboot is enabled in the policy. If the user is absent for 30 minutes and the scheduled install with reboot is during this time, the 2 minutes reboot warning is too short. It is a forced reboot. Applications with unsaved documents are forced to quit and the work is lost. Please make this timer configurable. Please provide the option to choose between forced reboot and normal reboot (interuptable by applications) ...more »

Submitted by

Voting

32 votes

ControlNow

Two factor authentication for administrator login

Securing the administrator login with two factor authentication would be great. This can either be a simple verification code sent to the email address when logging in on a new PC or using something like Google Authenticator.

Alliteratively implementing google single sign-on would mean two factor authentication can be enabled at ‘source’

Submitted by

Voting

25 votes