i would like to see if from the active issues view, i select multiple devices and hit create ticket it would ask to make one ticket for all devices or separate ticket for each device. we use autotask.
Currently on our Role options, Direct Support tools can be setup based on Customer needs. The Settings page of the Device view has multiple products available for modification. Request is to isolate each component so that we could restrict an End-user Role to ONLY enable/disable AV Defender for example.
Partner is looking for having a patch reboot window with the ability to have a control reboot, even after the 4 hours of time, they can still postpone it and that too very easily and they cans end a customize message as well on it
When creating an automation policy that includes a SSH script. The scripts timesout after 60seconds.
But when running a config backup of a network device, this is too short.
Situation: You have a software installed on a device. Service template associates with that device. Software is later uninstalled from that device. The service template and services remain associated and must be manually removed. If a rule no longer applies to a device than the service template association should be removed. It should be optional within the Rule for it to remove as well as optional for removal of the ...more »
Dear N-central Team, I've had a ticket open for almost a week on which should be a 101 feature of N-central / Report Manager Server: Being able to report, and have a dashboard on all missing patches that are older than 2 weeks. And also to be able to report and have a dashboard on the Server Pack / Feature Pack / Build version across all Servers and workstations across all customers, and also per customer. And this ...more »
Dear N-central team, It's now become a requirement for ourselves and a set of customers, who are going through Cyber Essentials Security Certification, that all patches are installed within two weeks of their release date. In the Patch Profile you can check the box 'Force Missed Patch Installation on Boot' but there are various issues / limitations around this: -Although it says the machine will just install the missing ...more »
I'd like the ability to block customer level users from being able to access filter/dashboard/repositoy items that were created at a higher level. I don't want to completely remove access to the filters/dashboards/repo as they should be able to manage items at their level and below, but don't want them being able to look into the items that were created at a higher level, since they're not a higher level user that should ...more »
here we are almost a decade later and it's still not possible to set "unschedueld downtime" or "update monitored ip" via rule.
Support have now banned the abilit yot do so via a NAC advanced script and doing it via a manual bulk edit is what we've been trying to avoid.
So let's make rules great again and allow the setting of any device property you can do manually!
Why does the type column exist on the Rules list if all of the objects in the list are of the same type? Why is it so large? Why is Type column gigantic for just an icon, while Description is truncated? (same applies for the Access column which has fixed values of "Private" or "Public") Why is it just an icon requiring me to mouse over to see the text? Why does everything about this column tell me something that is ...more »
The installer for AV Defender doesn't offer the ability to change the installation directory. I have several servers with limited space for the OS partition, and AV Defender happens to take up a huge chunk of space.
At least let me move the repository to another location like the Update Cache for the Probe. While you're at it, add the same feature for the Agent, and Update Server as well...