MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@matthewk)

Add a "Service Identifier" value/field to all monitoring service

It looks like monitoring services have two identification fields: Service Name and Service Identifier. Service Name is fixed by N-Central (Connectivity, Disk, Windows Application and Services Log) while Service Identifier can be customized on certain services (like Windows Application and Services Log services). Not all services have a Service Identifier (like Connectivity or Uptime). This causes problems on my PSA notification ...more »

MSP N-central

Submitted by (@amy.cooper)

Filtering before adding services

In some environments, when monitoring a large number of network devices or ESXi services, not all possible instances of services such as Interface Health may need to be monitored. Having a way to filter which services are added based on discovered asset information would make it much easier to right-size the monitoring, rather than manually disabling to deleting services that aren't actually needed. For instance, a good ...more »

MSP N-central

Submitted by (@sammyinfiniteit)

Custom scripts cut down on what results to provide

Here is an example of the results of a custom script using powershell: Original: Disk Size 664.720699310303 Disk Free Space Pre Cleanup 324.47265625 Run PowerShell Script Input parameters: Output parameters: Result: 0 ResultString: Delete Temporary Files failed: Delete Temporary Files Input parameters: DeleteTempFiles: True DeleteTempInternetFiles: True DeleteCookies: True Output parameters: Result: ...more »

MSP N-central

Submitted by (@sabir.ahmed)

Automation Manager Loopback

I was messing around with the Automation Manager just to see what we could do with it. It's pretty cool but there's one key thing that I think would be very useful. When doing an If/Else policy, I noticed there was no way to loop back the Else control flow after it had run to re-run the policy to then continue with the "Then" control flow. This would mean you'd either have to copy the rest of your If/Else policy after ...more »

MSP N-central

Submitted by (@madelineoryx)

Schedule uninstall AV Defender maintenance window

We lost a client to another IT company and they want us to remove AV Defender at 12:00am.

Instead of me having to create the AV Defender uninstall rule or bulk removal of AVD (https://support.solarwindsmsp.com/kb/solarwinds_n-central/Uninstall-AV-Defender--via-bulk-edit?q=Uninstall-AV-Defender--via-bulk-edit) at midnight, I propose we have an uninstall maintenance window so that we can schedule the uninstall.

MSP N-central

Submitted by (@bingyu.tian)

modify default notification recipient in bulk

By default, the primary recipient in every notification profile is the Product Admin account, currently if the partner wants to modify this setting for all profiles, they need to click into every single notification profile.

 

Partner would like to see N-central having the ability to modify default primary recipient in bulk.

MSP N-central

Submitted by (@drsecurity)

Add option to preconfigure AV Defender on demand custom scans

Please add an option for on demand custom scan configuration to be pre set.

As part of the security incident investigation process we are running AV Defender on demand custom scans. Currently, our technicians have to configure the on demand custom scan manually, which is time consuming and prone to errors.

 

Thank you.

MSP N-central

Submitted by (@raphael.amponin)

Report Manager Installation Errors

Currently, this is what installation was showing when errors are encountered.

"Report Manager has installed but an error was detected during the installation of one or more components. Please contact N-able Technical Support."

It would be more useful to provide a more detailed description rather than "one of more components"

MSP N-central

Submitted by (@barrett.letch)

Setting the MSP connect settings in a rule

The idea is since there are known issues such as legacy adapters that a known to cause performance problems when connecting that is fixed by disabling hardware acceleration in msp connect. why not set the setting in a rule to disable hardware accelleration for msp connect or enable peer to peer or limit image capture. then with a filter like Hardware > Video Adapter Name > Contains > matrox you can easily make to correct ...more »