MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@joncz.doiseriouslyneedatleast6characters)

Split Notification recipients on Success / Failure / Expired

I would like to see the Notifications tab reworked throughout the NC server. Right now, you can only notify on success or failure, and you can only select a single group of recipients to be notified in all instances. What I want instead is to have a section each for Success, Failure, and Expired with the ability to [x] Sent task output file and select recipients distinctly for each section. Use case is to receive a ...more »

MSP N-central

Submitted by (@barrett.letch)

updating device asset configuration fields with a csv file

the idea is to have a mechanism to update the fields in asset configuration that you normally would update manually - like cost, lease expiry, location, asset tag if a partner onboards a new customer and they get all the device details from the admin for the devices - the partner should be able to add this data directly to all the device once discovered. also if new devices come in or they change location - to be able ...more »

MSP N-central

Submitted by (@bingyu.tian)

Send Two-Factor Authentication Email

Currently the way two factor works in N-central is that, users can only check the google code through their phone app. Partner would like to have the feature of receiving email that provides that code from google(same code that provided through the app), so they can work with it even if user's phone is away for the moment.

MSP N-central

Submitted by (@tim.rhymer)

Unified Tray Icon for Windows, Mac, and Linux

Currently the only tray icon supported with N-central is the Connect2Help (Windows Only) with documentation that looks dated by many years. The Connect2Help tray looks and works just fine, but we don't have an option to deploy it on Mac and Linux. When can we expect to see a tray icon for the N-central agent for Windows, Mac, and Linux?

MSP N-central

Submitted by (@andres.van.goozen)

Firmware and drivers are not updated



Currently it is not possible (due the user intervention) to update firmware and drivers for example Microsoft Surfaces using N-Central Patch Management.

Installing other drivers via windows update would be an asset as well.

Although we do not believe this should be a feature request as installing firmwares and drives for the surface book via Windows Update is working as expected.

MSP N-central

Submitted by (@allen50)

Filter for "Update Monitored Address"

It'd be helpful to be able to create a filter to show devices with 'update monitored address' not enabled. We can turn it on, but there's the possibility of it getting missed. Or a tech puts in a new computer and doesn't enable it. Or someone disables it (for whatever weird reason). We can filter for the 'Local IP' monitor not being on a device, but of course a device that has 'Local IP' doesn't necessarily mean that ...more »

MSP N-central

Submitted by (@desiwren)

N-Central Reports with same name

We send our clients two versions of the Patch Approvals and Installation report. One shows all of the patches that WERE installed, matching our criteria; the other shows all of the ones that match our criteria but are still not installed, for any reason. Unfortunately for our clients, both reports come through to them named identically. I have suggested to them that they save with the name of the email, which I can ...more »