MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@gen.lee)

Event Log - Multiple checks

Issue - I would like to monitor specific event logs for failures and specific words etc. I would like to do it with different thresholds and get failed state for particular event log check or for group of checks. Idea - If conditions are met and threshold is reached for particular check, the service will go to failed state, will be reported to PSA etc. To prevent infinite failed state, there should be option to configure ...more »

MSP N-central

Submitted by (@standeaver)

Update Asset info should update all information under Asset Info

Patches are listed under the Asset tab for the agents. I think running an Update Asset Information should update the patch information under that Asset tab. I was told that it does not do that by design. I have several instances where i have had to remote into workstations and patch them with the windows update because they would not patch through n-central and running an update asset information would not update the ...more »

MSP N-central

Submitted by (@bingyu.tian)

password encryption for Mac scripts

Currently this is the situation the partner has to deal with: "Currently I have to use passwords in plaintext in my scripts, which are preserved entirely in the script directory of the application in Mac OS. Also, the URL to the script is in plaintext in the logs for the agent in Mac OS, and the script can be freely downloaded and observed by anybody with that URL, again exposing passwords that I am forced to record ...more »

MSP N-central

Submitted by (@chrish)

Eliminate/hide huge grey bars at the top/bottom of Take Control

The grey bars at the top and bottom of Take Control waste 20%+ percent of the screen. Screen real estate when remoting is incredibly precious given the large form at of Windows 2012 and Windows 10. I've never seen another remote support software that burns visual space in this way. Consider the whole purpose of remote control is seeing the visual space of the end device. Remote Control is one of the single most important ...more »

MSP N-central

Submitted by (@bmiller)

"Last Online" or "Last Seen" for endpoints

It would be great to have a timestamp somewhere in the endpoint status pane or system information pane which shows when the last time the agent was connected. "Last Seen on" DATE "(Offline for the last" RUNNING OFFLINE TIME) So it would look like this when an endpoint loses it internet connection, turned off, or goes to sleep: *Last Seen on 11/13/2018 at 12:22pm (Offline for the last 1day 3hrs 26mins)* Last boot-up ...more »

MSP N-central

Submitted by (@tim.rhymer)

Automatic notification handling based on dependency

We have a use case for automatic disabling/management of notifications in the event of an environment failure to prevent excessive amounts of false positives. There are a number of instances where this would be useful: Case 1 Environment failure where the N-central server is hosted. In the event that one or more failure conditions are met specific to the N-central server 1) Global notification would be disabled automatically ...more »