MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Add a new granular permission for patch on demand

Right now, the only way to allow "Patch on demand" is to grant the "Patch configuration" permission which allow the users to create new patch profile, edit existing one. Having a separate permission would allow administrator to configure the patch profile and service desk agent to use patch on demand.

Submitted by (@martin.tessier)

MSP N-central

AV Defender missed update

I've noticed that some of our clients' devices have not been getting AV Defender agent updates. Our maintenance windows are usually set on the weekends or late at night, so I suspect that the users are turning off their PCs despite us telling them otherwise. For Windows updates, there's an option to have the updates installed the next time the machine boots up. It would be great if there was a similar option for AV Defender. ...more »

Submitted by (@darrin)

MSP N-central

SO Level Access without Client Access

It may sound a bit redundant, but there are scenario's in which we would like to be able to give a user the ability to access administration and configuration options with some Device options at the SO level while stopping them from access Client/Site specific options. Not sure if there is a better way to word this suggestion, but I feel it's worth mentioning.

Submitted by (@psaeryn)

MSP N-central

Accept Booleans as Check Boxes for Automation Policies

It would be nice to be able to use booleans in an automation policy with the added effect of allowing certain input parameters to only show when certain boxes are checked. This would allow for more complex and user friendly Automation Policies without the need to give the user to many options when they are running specific Automation Policies. To give a small example, I have a disk cleanup script that has multiple sections ...more »

Submitted by (@psaeryn)

MSP N-central

Add a dropdown when running an automation policy

We would like to make our scripts as general as possible to be able to use on multiple clients. We encounter that during the running an automation policy page having a long description and/or variables is too difficult for new technicians. Can we add the option to have a dropdown menu with custom variables from the input section.

Submitted by (@makios)

MSP N-central

Report Manager - Report on Concurrent Users needed

New report proposal for report manager, which shows users which are concurrently logged in on multiple devices. Shows user and the different devices the user is logged into concurrently at different times during the report period. Would like it to be configured so that either a time period can be entered for an overview, or enter a username to find all accounts of the user.

Submitted by (@sittech)

MSP N-central

Raspberry Pi Probe for client sites

So the probe is great when your client has a machine that's on 24 x 7 (such as a server as opposed to a workstation) but with many clients going to completely cloud-based environments, it can become a bit more difficult to dedicate resources to a probe machine. raspberry pi units all in including storage cost around $60-$70, and are perfect to act as a probe unit that can be put at a customer site in a network room, ...more »

Submitted by (@cubexg)