MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@allen50)

Take Control Last Heartbeat

When Take Control has not checked in and you hover over the remote control button, it displays:

 

A Take Control heartbeat has not been received from this device. The latest heartbeat expired ###### seconds ago.

 

It's fairly useless when that number is anything considerably high. It'd be nice if it automatically switched it to minutes or hours after certain time thresholds are passed.

MSP N-central

Submitted by (@psaeryn)

Filter Parameter for Roles/Features

Currently the agent, when installed on a server, returns the installed Roles and Features for that server. It is reported and can be seen under the Asset tab on a Windows Server device. It would be very beneficial to allow filters to be made based off the Roles/Features that are installed on a given server. Currently to do this I am utilizing a custom setup involving "Custom Details" and manually adding the information ...more »

MSP N-central

Submitted by (@swrory)

Clearer wording on out-of-date versions when moving devices

This is to request better wording for error messages when attempting to move a device from one customer/site to another. Referring to the attached example, the probe on this site was out-of-date. While the bold text indicates such, it's alleged that the font without any styling could lead the user to believe that the device has been mis-identified as containing a probe, or that the device being moved is, itself out of ...more »

MSP N-central

Submitted by (@oscarholst)

RDS Cal statistics and reporting

Good day! I think it would be great if there was a way for N-Central to discover and collect data regarding RDS Client Acces Licenses being used on customers servers. This could be generated via e.g. Report Manager. I contacted support, there was no asset collection regarding this aspect as of today, also if anyone reading this have a nice and clean work-around to easily collect this information on multiple host this ...more »

MSP N-central

Submitted by (@ensncentral)

Multi selection of machines to re-install agent on

In the All Devices view of a customer, allow individual machines to be selected and a task to be run which re-installs the agent. This functionality would be exactly the same as you would find if you went into an individual machine > Settings > Local Agent > Reinstall Local Agent.

 

This way I could run this command on multiple machines at once instead of having to go into each one individually.