MSP N-central

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MSP N-central

RDS Cal statistics and reporting

Good day! I think it would be great if there was a way for N-Central to discover and collect data regarding RDS Client Acces Licenses being used on customers servers. This could be generated via e.g. Report Manager. I contacted support, there was no asset collection regarding this aspect as of today, also if anyone reading this have a nice and clean work-around to easily collect this information on multiple host this ...more »

Submitted by (@oscarholst)

MSP N-central

Multi selection of machines to re-install agent on

In the All Devices view of a customer, allow individual machines to be selected and a task to be run which re-installs the agent. This functionality would be exactly the same as you would find if you went into an individual machine > Settings > Local Agent > Reinstall Local Agent.

 

This way I could run this command on multiple machines at once instead of having to go into each one individually.

Submitted by (@ensncentral)

MSP N-central

Symantec AV Def and AV Activity

We are currently on version 11.1.1.815 (11 SP1 HF1), and according to the release notes, Symantec AV Def and AV Activity will be removed on a later build. Over 3/4's of our clients use one form of Symantec (v.12, v.14, or Cloud). We have been told through the N-able help desk that we could use the AV Status. But the current configuration of the AV Status does not give us the information that the AV Def and AV Activity ...more »

Submitted by (@schubeck)

MSP N-central

Manually installed patch not sync'd with Patch Management

This is not really a feature request but more of a bug! However, Solarwinds MSP Support suggest that I add this bug into here. There is an issue where if a patch has been identified by N-able Patch Management as Needed / Not Installed, and then someone manually installs this patch on the device itself, then the Patch Management system will not detect this and the patch will remain as Needed / Not Installed. What SHOULD ...more »

Submitted by (@johnnyva)

MSP N-central

Uploading AMPs that were created in AM 2.3

The 11.1 SP1 agent introduces the requirement for PS 3.0 with AMP's. If we don't upgrade the agent, then existing amp's will work. if we do upgrade the agent, then amp's will no longer work as the device doesn't have ps 3.0? So we don't upgrade. As the requirement for PS3 comes from AM2.4 on the device, shouldn't this mean that if we upload amp's to the server that were created in AM 2.3, they will work across all devices? ...more »

Submitted by (@user001)

MSP N-central

Add Disabled status option in Active Issues filter

It would be useful to be able to filter services that are in a disabled state in the Active Issues page. This can currently be done already by unselecting all the status' in the filter and selecting the services you are interested in. However, the problem with this is that those services will show up with any status. So it would be good if you could add in a 'Disabled' status next to 'Failed', 'Warning', 'Normal', ...more »

Submitted by (@johnnyva)

MSP N-central

Show installation status of superseded patches

I have noticed that if you approve a patch for install. Then the device discovers that this patch has been superseded, the original patch is removed from any patch reports and in the Patch Management, and it still gets installed. There is no way to track what has been installed when it has been superseded. So a step by step scenario would be: 1. Patch is detected i.e. Patch1 2. Set Approval to 'Approve for Install' ...more »

Submitted by (@johnnyva)