MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@robert.harrison)

Adding Ruckus OID's for Discovery

We have a small list of OID's we'd like to have added to the back-end of our NCentral server to the discovery process of Ncentral. These OID's are for Ruckus Wireless devices. The idea is that in discovery, these devices will return a Make/Model data that is associated with the OID and be listed within the Device Asset data. Can you pass along the OID's and this ticket to whomever can assist with this task. The OID: ...more »

Voting

6 votes

MSP N-central

Submitted by (@nic.daines)

Auto Approve Updates with Missing Meta Data

Sample Patch Feature update to Windows 10, version 1803 Description: Install the latest update for Windows 10: the Windows 10 April 2018 Update. KB Number: 4345421 Release Date: 2018-07-17 Classification: Upgrades Severity: Unspecified Status: Needed Approval: No Approval Products: -- Superseded: No Removable: No Restart Behaviour: Can Request Reboot Request User Input: No Installed Exclusively: ...more »

Voting

9 votes

MSP N-central

Submitted by (@clayton.murphy)

Search box in filters menu

We have 900 filters. It would be nice to have a search box where I could type in a word and it would show only filters containing those characters. Similar to how you can type in a device name under all devices and it will display the results. We have the drop down that lets you select "All Visible Filters" and such, but it would be far more useful to have search capabilities. Even the "Filter" button that is shown ...more »

Voting

18 votes

MSP N-central

Submitted by (@tim.rhymer)

Custom properties for customers and sites

In rolling out N-central, I had planned to make use of the external ID fields for filters but found that the external ID set at the customer level is not equal to the external ID at the site level. Even worse, if a value is set at the customer level for external ID, filtering won't include devices at the site level unless they too have external ID filled out. I would propose: - Give us the ability to create multiple ...more »

Voting

13 votes

MSP N-central

Submitted by (@johnnyva)

Don't download approved superseded patches

I have found (especially with Windows 10/Windows Server 2016 server devices), that the following patches will be downloaded into the Agent Patch Cache (C:\Program Files (x86)\N-able Technologies\Patch Management\archive\): - Patches that have been set to "Approved for Install" which are not yet installed, and are superseded by other another patch that is also in the list of "Approved for Install" and "Not Installed" list. ...more »

Voting

43 votes

MSP N-central

Submitted by (@stealthuk)

Create or Set Custom Asset properties via AMP

it would useful to have custom device information be populated by an AMP script.

So for example we have a specific asset tag which is entered into the registry. We would like to be able to obtain this via AMP script and then update the custom asset information with it.

 

Then it would be handy to filter by the custom asset information.

Voting

20 votes

MSP N-central

Submitted by (@alek.geldenberg)

Filter to display a list of devices with specific patch missing

Hello, I am trying to create a filter to list the devices where a specific patch is not installed. I tried the following: Filter by Applicaiton -> Patch Installed (KB Number) -> Does Not Contain -> 4048958 (or KB4048958), but it did not work I was advised by Solarwinds technician (ticket 00906948) that such option does not exist. We also attempted to generate a report, but it did not work as well. Please, add such ...more »

Voting

5 votes

MSP N-central

Submitted by (@a.borgart)

Improvements patch mngt

Right now there is no good or easy distinction between missing patches which are approved and failed installations of the approved patches. Besides that the monitoring has a constant failed patch status, due to limitations in the service templates and thresholds. Besides that. If we approved patches, the patch status changes directly to failed. This is because the approved patch are (still) missing. This is true but not ...more »

Voting

8 votes