MSP N-central

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MSP N-central

Filter to display a list of devices with specific patch missing

Hello, I am trying to create a filter to list the devices where a specific patch is not installed. I tried the following: Filter by Applicaiton -> Patch Installed (KB Number) -> Does Not Contain -> 4048958 (or KB4048958), but it did not work I was advised by Solarwinds technician (ticket 00906948) that such option does not exist. We also attempted to generate a report, but it did not work as well. Please, add such ...more »

Submitted by (@alek.geldenberg)

Voting

5 votes

MSP N-central

Improvements patch mngt

Right now there is no good or easy distinction between missing patches which are approved and failed installations of the approved patches. Besides that the monitoring has a constant failed patch status, due to limitations in the service templates and thresholds. Besides that. If we approved patches, the patch status changes directly to failed. This is because the approved patch are (still) missing. This is true but not ...more »

Submitted by (@a.borgart)

Voting

7 votes

MSP N-central

Patch Status - Windows Update Agent

Installed Version (This Device) 10.0.14393.1670 Managed Version (MSP N-central) Unknown Latest Known Version (Windows Update) 10.0.15063.608 (KB4038788) Status: Normal If the update agent isn't up to date, this service should show failed. If it is up to date, this service should show normal. that is all. If either of these statements is untrue, have some documentation to back it up. There is no documentation ...more »

Submitted by (@user001)

Voting

5 votes

MSP N-central

AV Status Script - Show AV Defender on All Devices

@chris.reid - The AV Status script no longer seems to detect av defender on desktops, let alone servers. I get that monitoring should occur with the av defender services, but surely having the script tell you this would be a good thing? Then we can run the one script across all devices in order to tell what av is being used ...more »

Submitted by (@prejay)

Voting

4 votes

MSP N-central

StatusIcon hoverover prioritize failed metrics/customizable list

In N-Central 11.1 the Feature to Show Service Metrics when hovering over a status icon was added. For Services with a huge number of Metrics the displayed list is cut off and not all services are shown. When those cutoff metrics result in a failing of the Service those are still not shown when hovering over the icon. This diminishes the usefulness of the hover-over feature. So Failed and Warning state Metrics should ...more »

Submitted by (@richard.timler)

Voting

7 votes

MSP N-central

Autotask - use Parent Account Contract

In Autotask, many of our Accounts are children of another account. The Child account may not have a Contract of its own, but instead utilizes the Parent Account's contract. We are unable to assign the Parent Account contract in N-Central mapping. Please allow us to choose the Parent Account's contracts in customer mappings.

Submitted by (@pcnet.andy)

MSP N-central

AV Status Service Needs Revamped To Include Current AV Versions

Reading NCentral's documentation, it appears that the AV Status service cannot support newer versions of antivirus. For instance, most of our clients are running Trend Worry Free Business Security version 9.5. The AV Status script pulls the correct version that is running on the PC. However, what the script finds is not pulled into the AV Status service itself. Also, the AV Service cannot apparently pull what the ...more »

Submitted by (@ccalland)

Voting

6 votes