MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Training Academy N-Central - Employee training

Looking to have the ability to train my employees with tracking of their usage. This could also be additional tailored to allowing end user access and reporting to help partners create additional revenue in training. While adding a deeper layer of service it will help partners keep in front of customers without the additional work involved. ConnectWise has some of this for partners, would like team training at least, ...more »

Submitted by (@fortastor)

Voting

9 votes

MSP N-central

Custom properties for customers and sites

In rolling out N-central, I had planned to make use of the external ID fields for filters but found that the external ID set at the customer level is not equal to the external ID at the site level. Even worse, if a value is set at the customer level for external ID, filtering won't include devices at the site level unless they too have external ID filled out. I would propose: - Give us the ability to create multiple ...more »

Submitted by (@tim.rhymer)

Voting

9 votes

MSP N-central

Automatic Patch Approval - display propagated Approval Rules.

When we Create Auto Patch Approval Rules in the SO Level, they do not actually display in the Customer and Site Levels. Even though the system does propagate them, it would be useful to be able to actually see them as inherited from parent as you would with the all other Rules. I.e. If you click on "ACTIONS --> Patch Approvals --> Automatic Approvals" on SO Level and create a rule there; Then go To Customer Level, "ACTIONS ...more »

Submitted by (@felix.hinze)

Voting

5 votes

MSP N-central

Create or Set Custom Asset properties via AMP

it would useful to have custom device information be populated by an AMP script.

So for example we have a specific asset tag which is entered into the registry. We would like to be able to obtain this via AMP script and then update the custom asset information with it.

 

Then it would be handy to filter by the custom asset information.

Submitted by (@stealthuk)

Voting

18 votes

MSP N-central

Access Client Meta-Data from within an AMP

It would be awesome to be able to access "environment variables" from within an AMP such as Client Name / ID

 

That way we could write an AMP to install a client-specific software (such as Sophos AV) that automatically determines which client it's installing for, and configures the software appropriately.

 

Hate to say it, but Labtech has always done this and it's awesome.

Submitted by (@derek.froese)

Voting

19 votes

MSP N-central

Filter on Operating System Version

I would like N-Central to include the ability to filter based on operating system version. Windows 10 version 1511 is reaching EOL on October 10th, 2017. In order to help clients identify what systems needed to be upgraded, I was going to create a new Filter for Windows 10 machines running version 1511 (version 10.0.10586) However, the filtering rules currently don't allow the ability to filter on operating system ...more »

Submitted by (@bryon.perona)

Voting

46 votes

MSP N-central

Custom Device Properties - Defaults

I'd like to see the ability in administration\defaults to setup default settings for custom device properties at the customer level. Currently I can go to Administration\Custom Device Properties and setup new CDP's at SO or Customer levels, but what if i want to setup a customer to have an existing CDP fill out a CDP by default (for example roughly half of my customers have SEP managed by us, I'd like to setup a SEP ...more »

Submitted by (@wmorgan)

Voting

15 votes

MSP N-central

Custom Device Properties pre-defined dropdown options

The ability to pre-define CDP's as dropdrop options (or radio buttons, yes/no, etc). So when someone goes to change a CDP on a device, they're presented with the only available options and don't have to refer to external documentation (also: if perhaps there could be the additional comment field that allows a description of what the CDP option does). These drop-down CDPs will need to be editable after the fact, in ...more »

Submitted by (@achapman)

Voting

67 votes