MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@chad.menard)

Auto Record Take control sessions

Add the option to auto record a session when an engineer connects to a workstation or server. We are wanting to use these recordings to: Add to our knowledge base Training Allow engineers to search for how to articles CYA for those hard conversations with a customer who insists you did or did not make a change Need the ability edit where the sessions are stored. Would like options for onedrive, sharepoint, egnyte, ...more »

Voting

4 votes

MSP N-central

Submitted by (@dobrien)

Access to NCentral User’s Name and IDs in the API

Since there is access to AddUser and User Roles, there should be a method similar to GetUsers (our employees), with the User’s name, Id, NCentralID and other similar and hopefully relatable data provided. See also related suggestion for “Add Primary Responsibly to Customers/Sites” Idea No. 3442.

Voting

3 votes

MSP N-central

Submitted by (@psaeryn)

Search by Asset Information in "All Devices"

Currently there is no way to search for information like Serial Number or Asset Tag in the "All Devices" screen. Currently the only way to perform this kind of search is to start creating a filter and sort by "Hardware > System Serial Number > Contains". This is obviously not ideal and for the few techs that need to search by serial number it can be confusing after not doing it for so long. Would it be feasible to add ...more »

Voting

22 votes

MSP N-central

Submitted by (@nathaniel.mclean)

Windows 10 Version Report

With the regular roll-out of new versions of Windows 10 via Upgrade coming out on a regular basis, the need to report on which devices have which version of the OS is an every growing need to successfully manage a proper patching environment. Is it possible to create such a report in N-central without needing to run a per-customer Detailed Asset report and manipulate thousands of fields in a CSV to remove unnecessary ...more »

Voting

45 votes

MSP N-central

Submitted by (@mike.horne)

re-sizable columns in All Devices view

I would like to have the ability to resize columns (and have selection remembered) in the All Devices view. The automatic sizing isn't always useful & I would like to resize columns to fully display the details of columns I'm interested in. While I can deselect columns, I often end up with partial details esp "logged in user"

Voting

43 votes

MSP N-central

Submitted by (@richard.timler)

SSH Login or Script execution on Unix/Linux Systems

Some Systems are not relay suited to be monitored by SNMP. But it is Possible to Connect to them via SSH and monitor them through the output of commands run this way. Like Cisco ASA Devices or Lenovo V3700 Devices. It would be very useful to have the ability to open SSH Connections to Devices and let Scripts run against those Systems. Just like you can run Scripts against Windows Systems. For the Purpose of monitoring ...more »

Voting

14 votes