MSP N-central

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MSP N-central

Create or Set Custom Asset properties via AMP

it would useful to have custom device information be populated by an AMP script.

So for example we have a specific asset tag which is entered into the registry. We would like to be able to obtain this via AMP script and then update the custom asset information with it.

 

Then it would be handy to filter by the custom asset information.

Submitted by (@stealthuk)

Voting

7 votes

MSP N-central

Access Client Meta-Data from within an AMP

It would be awesome to be able to access "environment variables" from within an AMP such as Client Name / ID

 

That way we could write an AMP to install a client-specific software (such as Sophos AV) that automatically determines which client it's installing for, and configures the software appropriately.

 

Hate to say it, but Labtech has always done this and it's awesome.

Submitted by (@derek.froese)

Voting

8 votes

MSP N-central

Control Custom Device Properties Via Rules

It would be great if I could use Rules to edit Custom Device Properties. Example if you have customers with different Monitoring Packages then via a rule you could say to change the CDP for "SLA" to Enhanced for Customers A, C and F. Then you could have another Rule to change the CDP for "SLA" to Foundation for Customers B, E and G. I use CDP's with filters to apply out the the correct Service Template's for each Customer ...more »

Submitted by (@aiden.galvin)

Voting

15 votes

MSP N-central

AV Defender and IBM Trusteer

For Security Manager AV Defender's DEPLOYMENT DETAILS, please add an exception in Competitor AV Cleanup for the program IBM Trusteer, so that we can keep the ‚ÄúStandard Removal and Registry/File Cleanup setting without having to adjust this for each install/upgrade for computers needing Trusteer. The reason for this request is because this I see as a pretty unique situation. Trusteer has a proprietary corner on the market. ...more »

Submitted by (@jgannon)

Voting

12 votes

MSP N-central

Add Filters to Detail Asset Report

In Reports\Asset

Detailed Asset

on the configuration menu we only get the option to select from the list of devices....this is a real pain if a customer has hundreds of devices and I only want to run the report for their 10 servers, or if I only want to see their 100 workstations/laptops. We should be able to filter this list by either our normal filter drop down menu or at least by device classes

Submitted by (@wmorgan)

Voting

9 votes

MSP N-central

Separate FQDN and IP Address

What: Separate FQDN and IP address into separate fields from the Network Address field. Why: Because I want to be able to see both at the same time from the All Devices tab, export the All Devices tab easily and we frequently need both. I don't particularly need the Discovered Name to be as prominent because if the PC name changes, this field because kinda useless. Who will benefit: My support desk, senior engineers ...more »

Submitted by (@madelineoryx)

Voting

56 votes

MSP N-central

Option to set threshold for monitoring on device as non-override

As we work with Service template it's not possible (or an option) to set an individueel threshold on a single device. Instead we need to create a new template just to vary one threshold. It would be very helpfull to be able to set a threshold and use an option "non override" for example on a single device which can't be overridden by the daily service template update. At the moment we have a lot of false positives because ...more »

Submitted by (@a.borgart)

Voting

42 votes

MSP N-central

Ability to Update Asset Info from All Devices "Add Task"

The Add Task drop down menu in the device details page has the update asset info option but the Add Task menu from the All Devices view does not. sometimes we need to update asset info on multiple devices and it would be nice to do a mass push of this task instead of having to click into each device and set it up.

Submitted by (@wmorgan)

Voting

40 votes