As an MSP who is using N-central, I'd like to have the ability to login to N-central with my Office 365/Azure AD account, so that I don't need to maintain a separate user account for N-central.
Add the option to auto record a session when an engineer connects to a workstation or server. We are wanting to use these recordings to: Add to our knowledge base Training Allow engineers to search for how to articles CYA for those hard conversations with a customer who insists you did or did not make a change Need the ability edit where the sessions are stored. Would like options for onedrive, sharepoint, egnyte, ...more »
Since there is access to AddUser and User Roles, there should be a method similar to GetUsers (our employees), with the User’s name, Id, NCentralID and other similar and hopefully relatable data provided. See also related suggestion for “Add Primary Responsibly to Customers/Sites” Idea No. 3442.
If I could get the thresholds that have been defined for a service, and it's limits, I would be able to create a process/form for our engineers to request threshold changes via Cherwell and ensure they are seeing the current values and are entering the correct expected values.
Currently there is no way to search for information like Serial Number or Asset Tag in the "All Devices" screen. Currently the only way to perform this kind of search is to start creating a filter and sort by "Hardware > System Serial Number > Contains". This is obviously not ideal and for the few techs that need to search by serial number it can be confusing after not doing it for so long. Would it be feasible to add ...more »
There is already great support for different firewall vendors. Sophos seems to be missing, it would be great to have it along Fortinet, Cisco, Watchguard etc..
With the regular roll-out of new versions of Windows 10 via Upgrade coming out on a regular basis, the need to report on which devices have which version of the OS is an every growing need to successfully manage a proper patching environment. Is it possible to create such a report in N-central without needing to run a per-customer Detailed Asset report and manipulate thousands of fields in a CSV to remove unnecessary ...more »
I would like to have the ability to resize columns (and have selection remembered) in the All Devices view. The automatic sizing isn't always useful & I would like to resize columns to fully display the details of columns I'm interested in. While I can deselect columns, I often end up with partial details esp "logged in user"
This might be a rather large feature, so I won't flesh it out completely here.
We need a way to have a probe collect running and saved configurations from a network device and store them in a versioned repository so we can see and track changes to the configuration of a device.
Can we please add a device/agent check-in date to the all devices view as an additional tab, to show when a device first checks into N-Central?
Some Systems are not relay suited to be monitored by SNMP. But it is Possible to Connect to them via SSH and monitor them through the output of commands run this way. Like Cisco ASA Devices or Lenovo V3700 Devices. It would be very useful to have the ability to open SSH Connections to Devices and let Scripts run against those Systems. Just like you can run Scripts against Windows Systems. For the Purpose of monitoring ...more »
We use Linux (Ubuntu) as client OS and we need to use MSP Connect to get control of customers machines.
So we need a MSP Connect Viewer for Linux.
Already exists the version for OSX and ANDROID that are freebsd / linux based systems, so it should not be complex to make a viewer for Linux.
Please make this available