Currently, the N-central password policy can only be set from the system level, and cannot be modified for lower levels. Please add the ability to modify this for specific SOs, customers, or sites.
Issue - I would like to monitor specific event logs for failures and specific words etc. I would like to do it with different thresholds and get failed state for particular event log check or for group of checks. Idea - If conditions are met and threshold is reached for particular check, the service will go to failed state, will be reported to PSA etc. To prevent infinite failed state, there should be option to configure ...more »
Patches are listed under the Asset tab for the agents. I think running an Update Asset Information should update the patch information under that Asset tab. I was told that it does not do that by design. I have several instances where i have had to remote into workstations and patch them with the windows update because they would not patch through n-central and running an update asset information would not update the ...more »
Currently this is the situation the partner has to deal with: "Currently I have to use passwords in plaintext in my scripts, which are preserved entirely in the script directory of the application in Mac OS. Also, the URL to the script is in plaintext in the logs for the agent in Mac OS, and the script can be freely downloaded and observed by anybody with that URL, again exposing passwords that I am forced to record ...more »
Currently when we upload a script into the repository along with creating a new task, the script becomes Temporary Item and cannot be removed manually.
Partner is requesting to have the ability to manually remove Temporary Items.
Configuration > Patch Management.> In the Pending Patch Approvals area, It shows patches which are approved already.
Which is little misleading.
The grey bars at the top and bottom of Take Control waste 20%+ percent of the screen. Screen real estate when remoting is incredibly precious given the large form at of Windows 2012 and Windows 10. I've never seen another remote support software that burns visual space in this way. Consider the whole purpose of remote control is seeing the visual space of the end device. Remote Control is one of the single most important ...more »
TeamViewer charges to upgrade to newer versions.
Third Party patch just updates to the latest version, it has no way to update builds with minor updates.
Example, updating 11.0.119005 to v11.0.133222
Need to build third party patch much like AVD where it has Update and Upgrade options to support this behavior.
It would be great to have a timestamp somewhere in the endpoint status pane or system information pane which shows when the last time the agent was connected. "Last Seen on" DATE "(Offline for the last" RUNNING OFFLINE TIME) So it would look like this when an endpoint loses it internet connection, turned off, or goes to sleep: *Last Seen on 11/13/2018 at 12:22pm (Offline for the last 1day 3hrs 26mins)* Last boot-up ...more »
Right now you are only able to open up one take control session at a time in the iOS app. You should be able to open up multiple remote sessions and switch back and fourth between them
We have a use case for automatic disabling/management of notifications in the event of an environment failure to prevent excessive amounts of false positives. There are a number of instances where this would be useful: Case 1 Environment failure where the N-central server is hosted. In the event that one or more failure conditions are met specific to the N-central server 1) Global notification would be disabled automatically ...more »