MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Submitted by (@quibow)

Change Subject for Notification where Multiple Devices Trigger

Right now when I have a notification set up to trigger only when all devices are active, if the notification is generated, it only shows the name of ONE device in the subject. Of course it shows the rest of the devices with the failed status in the body of the email. But only showing one device like it's a generic notification is misleading. Can we add a feature to allow this to be customized so my techs can see from ...more »

MSP N-central

Submitted by (@robert.harrison)

Adding OID's for Discovery

We have a small list of OID's we'd like to have added to the back-end of our NCentral server to the discovery process of Ncentral. These OID's are for Ruckus Wireless devices. The idea is that in discovery, these devices will return a Make/Model data that is associated with the OID and be listed within the Device Asset data. Can you pass along the OID's and this ticket to whomever can assist with this task. The OID: ...more »

MSP N-central

Submitted by (@aaron.martinez)

Ability to search for ALL patches within Patch Approvals

Currently many servers indicate their are updates missing with no approval. However when i go into Patch Approvals, both by Device or By Patch, it seems to indicate all available and needed updates have been either approved or declined. When i check Patch Status V2 on the server it shows me the KB it's missing; however when i go into Patch Approvals by Device or by Patch, i cannot locate the KB. I was advised by SolarWinds ...more »

MSP N-central

Submitted by (@aaron.martinez)

Schedule Patch Management based off nCentral Time, not Server

Currently N-Central runs patch management tasks based off the target servers timezone. I'd like to see the ability for us to choose whether to use targeted server timezone or the N-Central time to run tasks. Example - i have approval to take down Server1 and Server2 at 6PM PST; however, Server1 has time set to EST timezone and Server2 has timezone set to GMT timezone. So if i were to set a schedule in N-Central for ...more »

MSP N-central

Submitted by (@gerhardc)

Filter by disabled services

For a while we allowed the ability to Manage services which then allows technician to among things Disable services. Now we sit in the situation that we want to have a report of all services which are currently Disabled, but the Filters in N-central does not allow this. When creating a filter we have: Monitoring | Has at least one service in status | Equal/Not Equal To ------- and then every variant (failed, warning...) ...more »

MSP N-central

Submitted by (@aaron.martinez)

Remove requirement to connect to update.microsoft.com

Currently you require each and every server to be able to communicate with microsoft.com in order to query and obtain list of required updates. Many servers are in closed networks without internet access. We should be able to obtain list from nCentral itself or communicate with Microsoft through the probe.

MSP N-central

Submitted by (@aaron.martinez)

Patch Deployment Schedule - Additional flexibility or logic

Microsoft Updates are released on Patch Tuesday (2nd Tuesday of the Month), you currently have ability to schedule and target that specific date; however, would like ability to schedule additional patch windows based off that Tuesday. Example - You schedule Group 1 to deploy updates on 2nd Tuesday of the month, Group 2 should deploy updates on the Thursday AFTER patch Tuesday. Currently there is no way to schedule this. ...more »

MSP N-central

Submitted by (@aaron.martinez)

Reporting - Include stats from Patch Summary of Patch Status V2

Reporting should have ability to report back the information located within Overview > Patch Summary section of the Patch Status V2 service. Information like: Installation and Reboot schedule *Useful to identify any servers currently not part of any maintenance schedule or part of incorrect group. Patch Download Source * Useful to help identify issues with download source. I've had it where Patch Status V2 shows as ...more »

MSP N-central

Submitted by (@aaron.martinez)

Custom Email Notification for Maintenance Windows

Some customers require email notification at beginning and end of maintenance window. Would be great if we could schedule an email notification within the same patch management rule, to email out a notification at start and end. With ability to customize the email, include brief description, header and logo of company, a signature, as well as include list of targeted devices. Perhaps even generate a report to attach with ...more »