Mail Assure

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Mail Assure

'self healing timescales' on Scout reports

Currently if a user unsubscribes to a scout report the remaining reports do not adjust to 'fill in the gaps' for example: Automated digests are set at 0800, 1200, 1500 if a user unsubscribes from the 0800 digest as expected they no longer receive that digest, however, the 1200 digest only contains information on quarantined mails since 0800, rather than as the user might expect, since the last digest they are now subscribed ...more »

Submitted by (@chrismonk)

Mail Assure

Separate Filter Policy (Settings) for outbound vs inbound Spam

We are getting many outbound quarantined emails that should not be.

Support is telling us that outbound spam rules are dictated by the inbound filter settings.

Outbound spam filters should be a different set of settings so we do not compromise inbound filter rules.


Please allow an option for outbound settings

Submitted by (@jbacino)

Mail Assure

Usage reports for partners

Currently we as a distributor can pull out usage reports for Mail Assure via We have been advised by support that only distributors are able to pull out these reports, however we've had requests from our partners to be able to pull out reports themselves. In MSP Mail, partners were able to download these reports. Not only for the previous and current month but also further back. ...more »

Submitted by (@morten)