Raised on behalf of Awaken IT. A button or link to https://usagereport.swmailassure.com/ from the Mail Assure dashboard has been suggested as a Quality of Life improvement for users. It would allow quick and convenient access to the site to allow MSPs to more-easily manage billing for their clients. Additionally, more real-time billing information (e.g. number of billed mailboxes for that month/period so far) could ...more »
Currently LDAP authentication is only possible by providing the valid LDAP username/password. This was implemented by design, to avoid the requirement for elevated LDAP permissions. However if the LDAP mailbox sync is used, such elevated permissions are already granted. Therefore it would be useful if you can sync e.g. the userPrincipalName to be used as LDAP authentication username for a specific email address, so ...more »
we need a function in mail assure archives to deface mails. The german law to forget is one of the new laws regarding data protection (gobd, dsgvo) and needs a function to blacken / whiteout mails.
In the MSP Mail platform, users were allowed to specify enforcing TLS, enforcing TLS if possible, and not requiring it. These options are not available within the Mail Assure Platform. It would be nice to see these options within the Mail Assure platform and grant control over how certain domains process emails and handle TLS directly. Opportunistic on all the time is nice, but in certain scenario's, namely where a ...more »
Log entries do not show up in searches for several minutes. This makes real-time debugging of email issues very difficult. The emails arrive in the user's inbox long before (if they show up) any log messages show up in Mail Assure.
We can add a custom blacklist rule for urls ending with .jar per domain, but we would like to apply this as top level for all our domains.
I'm advised we are not able to do this, this would be an essential feature for us.
Right now when you create a admin in Mail Assure you can transfer domains to that admin. However, if you transfer a domain to an admin you are unable to transfer that domain to another admin to manage as well as it will switch the admin who was last assigned the domain. I want to see the ability to allow more then 1 admin the ability to manage the same domain. This will allow me to create more then 1 admin but allow ...more »
The current Microsoft Outlook add-on offered from SpamExperts is not working. Says it is not a valid add-on. Can you please update this add-on and provide further support.