Mail Assure

Let us know how we can make Mail Assure even better!

Mail Assure

TLS Settings available within the Dashboard

In the MSP Mail platform, users were allowed to specify enforcing TLS, enforcing TLS if possible, and not requiring it. These options are not available within the Mail Assure Platform. It would be nice to see these options within the Mail Assure platform and grant control over how certain domains process emails and handle TLS directly. Opportunistic on all the time is nice, but in certain scenario's, namely where a ...more »

Submitted by (@rdowdy)

Voting

7 votes

Mail Assure

Enable Email Scout Report branding

On top of the following topics #1 (Better formatting of Digest Reports) http://ideas.solarwindsmsp.com/a/dtd/Better-formatting-of-digest-report/294373-4178 #2 (Scout Reports message actions ) http://ideas.solarwindsmsp.com/a/dtd/Scout-Reports-message-actions/300781-4178 #3 (Add localized Email Scout Reports) http://ideas.solarwindsmsp.com/a/dtd/Add-localized-Email-Scout-Reports/306899-4178 I definetely need the ability ...more »

Submitted by (@alexander)

Voting

13 votes

Mail Assure

Change the way that "Filter by default" works

We were surprised to find that the number of mailboxes we got invoiced for was way higher that the mailboxes set up in Mail Assure. It turns out that if you enable "Filter by default" on a domain. It filters all incoming email addresses, not just the mailboxes defined in Mail Assure Therefore, unless you have added all mailboxes for a domain to Mil Assure, you don't know how many SolarWinds will be billing you for until ...more »

Submitted by (@alan.blair)

Voting

1 vote

Mail Assure

Add localized Email Scout Reports

Make it possible to change the language on the Email Scout Reports (the MSP Mail Digest Report lookalikes). Right now they seem to be English only (I'm primarily looking for Swedish support but all the dashboard languages should be supported). Ideally it should be possible for a user to set the language for his/her own report but also for the MSP to have a default language set for all the domains below them and also ...more »

Submitted by (@dgronjord)

Voting

7 votes

Mail Assure

Aliases, Domains and users - all in one please

in MSP Mail you could clearly see all entries for all domains on the same screen. This screen also showed all users and all aliases in one place clearly showing the destination for each alias. The list was searchable, you could sort it alphabetically and was a dream to use. Mail Assure has none of these qualities. If I wish to access different domains I have to log out and back in again. I have no option to sort Aliases ...more »

Submitted by (@john.appleton)

Voting

4 votes

Mail Assure

Mail assure is like the council, dead slow or stop

I realise that people are transferring from MSP mail to Mail Assure because you have made them, but the service is just rubbish. The servers kick you out after 10 minutes and take 2 minutes to change screen. Buy some new kit and move the service to it. If this does not improve we will not be staying as a customer.

Submitted by (@john.appleton)

Voting

5 votes