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Mail Assure

Redelivery of archived messages to Exchange message-ID dupe

When we redeliver a message is is sent successfully by MA however exchange drops it as a duplicate email. We cannot reliably turn this off therefore is it possible to either have the previous Exchange message ID removed from the headers so it cannot be seen as a duplicate or have the option to redeliver the email as an attachment to another email

Submitted by (@benfitz)

Mail Assure

Manage Email Users Spam Quarantine Search

When spam is quarantined, and a user logs into the console, they are able to see other user's that may have been sent the same message quarantined. This confuses the user's as they are seeing other user's messages in their quarantine. Is there a way to change the way only show the "User's" messages, not everyone that is listed as the Recipient as this confuses users. They wonder why they can see others Quarantined ...more »

Submitted by (@esimmonsmsp)

Voting

2 votes

Mail Assure

'self healing timescales' on Scout reports

Currently if a user unsubscribes to a scout report the remaining reports do not adjust to 'fill in the gaps' for example: Automated digests are set at 0800, 1200, 1500 if a user unsubscribes from the 0800 digest as expected they no longer receive that digest, however, the 1200 digest only contains information on quarantined mails since 0800, rather than as the user might expect, since the last digest they are now subscribed ...more »

Submitted by (@chrismonk)

Voting

2 votes