Mail Assure

Let us know how we can make Mail Assure even better!
(@wayneb)

Mail Assure

Mailbox Export CSV - All Fields

The import CSV process in the Mailbox Overview includes the fields: domain,distribution_list,no_auto_esr,should_archive,local_part,enable_filtering,blackholed

 

whereas the CSV export process only gives: should_archive,local_part,enable_filtering.

 

Can the export process be updated to add the missing fields please? I'm most interested in the first two as they would be handy for billing purposes.

(@nathan.bennett)

Mail Assure

Optional drop-down list of admins when transferring domains

Raised on behalf of Awaken IT.

 

When transferring a domain to another admin, an optional drop-down list containing the sub-admins of the currently-logged-in user would be helpful, as this prevents the need to remember the exact name given to the intended recipient admin account; otherwise, it can't be checked at that point without leaving the screen.

Voting

3 votes
(@nathan.bennett)

Mail Assure

Better billing integration with MailAssure dashboard

Raised on behalf of Awaken IT. A button or link to https://usagereport.swmailassure.com/ from the Mail Assure dashboard has been suggested as a Quality of Life improvement for users. It would allow quick and convenient access to the site to allow MSPs to more-easily manage billing for their clients. Additionally, more real-time billing information (e.g. number of billed mailboxes for that month/period so far) could ...more »

Voting

11 votes
(@maartenf)

Mail Assure

Release message to current user only

A message which is sent to a couple of users within one domain at the same time has the same message id.

But when that messages gets marked as spam, and one user clicks on release, all users receive that email.

It should be that only the user releasing the email, receives the mail. otherwise, when te email is spam, all original users receive that spam message with all potential risks.

Voting

6 votes
(@alessandro.martins)

Mail Assure

Indexing system

I think that the indexing system in Mail Assure needs an upgrade because the way it works now is extremely slow and we need to keep the page open during all the process. This process should be done just once and for all messages so we can finally work with this tool. At least it should run in background without the need to keep the page open and has an index status bar to show the progress. Considering that we need the ...more »

Voting

6 votes
(@wayneb)

Mail Assure

Mail Assure Dashboard Multi-tasking

While using the Mail Assure Dashboard to make changes, sometimes there shall be a task that takes longer to complete. Since I use the Dashboard more than most, I see this quite often. It seems that there is a limitation on multi-tasking, perhaps per customer. Even opening a new browser tab to complete a different task will not work. All tabs will wait until the first task is completed. Can we have multi-tasking please? ...more »

Voting

4 votes
(@t.sturm)

Mail Assure

A handy option to release mails in Mail Assure

It would be very handy to get an option to mark mails an releasing them.

An example would be to do it with boxes so you can mark every mail per clicking the box and then get an option for all marked.

"Select all" would also be appreciated.

Selecting the option for every single mail is taking way too much time.