There is no way to currently pre-fill data for the "Request Assistance" form that a client needs to fill out for Name, Customer # and Email. The data for these fields is entered in by our support department when we are adding the agent to their computers so that they show up under "My Computers" in SolarWinds N-Able MSP Anywhere. It is logical that there would be a way for the agent to pre-fill this data based on what ...more »
I would like to see the ability to add connectors to SolarWinds LEM product line.
We are an MSP, as such we use Mail Assure platform with our branding. Currently our customers if they don't know their logins, they can click on the 'retrieve log-in link' on the main login page on the portal. This will email users a link to reset their password. This email is only branded and customised if the user enters their primary SMTP address. Should they make the request using any of the their aliases addresses, ...more »
We would like the ability to have the option for a stealth install & or remote viewing session should it be required by the client to monitor their employees. We have many requests from company owners to monitor their staff for a number of reasons. Currently when we log in there is a date/time stamp of the last session and the cursor also rapidly flashes/blinks when we're connected in which alerts the user to us being ...more »
Hello- We have clients who use MSP Anywhere that are in need of printing. I am requesting a feature added for clients that use MSP Anywhere to be able to remote print. We are losing people to LogMeIn pro.
Mac has a Microsoft RDP Viewer available on the AppStore:
It would be great to have the ability to RDP from a Mac device to a Windows device through MSP Anywhere RDP Tunneling.