The ability to choose the installation folder of the Take Control console without it being mandatory to install under the user profile.
Solarwinds Take Control
Samsung DeX on tablets does not allow Take Control to be opened full screen. Can you modify the manifest and runtime to support FHD?
The ability to have focus on mouse-over to reduce clicks and increase agility when using Take Control.
Before, we had the ability to switch displays with a single click and now I need to click the monitors, then click again to select the specific monitor. With the previous switch I was able to rapidly cycle to the display on devices I was already familiar with, now I have to spend time looking at the preview overlay to select a specific desktop which takes longer. The new previews are nice but I'd like to have the "old" ...more »
The Take Control app for iOS should be as developed as the Android one. The experience is not as fluid and the keyboard takes the whole screen
Similarly to the options available under Interactions> Shared Clipboard, we would like to have a way to change the default of Interactions> Clear Clipboard when the Disabled Session Ends to any of the other three values so that the definition persists between sessions.
The new console v7.00.00 layout has an automatic drop down that covers the right side of the screen with system info details. There should be an option to disable the automatic drop down in the first place as it can be annoying and disruptive to technician's work.
Suggestion of adding a column in session reports (exports) indicating the technician who concluded the remote session
Our technicians are not happy with the new menus in v7. Some tasks require more mouse clicks then before.
Pls give us the option to rearrange menus or at least to build a custom menu.
I would like for the new controls in Take Control to have the same features as the previous version in regards to viewing the icons and warnings on a remoted device.
It would be great if the user could close chat session without maximizing the window.
When a technician is recording a remote session, after 2 minutes of session inactivity a pop up message appears to ensure the technician wants to proceed with the recording. This pop up message interrupts the ongoing work on other remote sessions that might be happening simultaneously so it would be useful to be able to customize that recordings idle time message so the technician does not see his work disturbed.