MSP Backup & Recovery

Feedback for MSP Backup & Recovery

MSP Backup & Recovery

Submitted by (@jillian2456)

Restore error reporting

Restore reports only show if we are looking at the recovery console or the device that ran the restore. Email reports show the number of errors but not information ont he errors.


We should be able to see all the information from a device on the Backup Dashboard and from reports so that we can provide better support

MSP Backup & Recovery

Submitted by (@javier.santorroman)

Backup Manager not just accesible from localhost

Hello. In BM 18.6, has been forbidden the access from other places than localhost. In case of "No graphic interface" on Linux, that makes mandatory to access by Web CMC method, to establish in a browser the copy. That make not possible to make the scripts. Something that can be useful to avoid that, is you can set a variable in the config.ini file where you can write a unique IP or host. By default, or if not set, ...more »

MSP Backup & Recovery

Submitted by (@mstein)

Custom Collumn in Recovery Console

Currently the way Backup Accounts are automatically named in RMM Backup & Recovery, it is tedious to figure out which registered account is assigned to which device in the dashboard.

If there is no direct sync of device names to backup account names, a possible workaound would be a user defined field, which we could manually populate with information, such as Client / Site and Device Name.

MSP Backup & Recovery

Submitted by (@benfitz)

Remove limitation in folders visible in Alt Restore browser

Raise or remove the limitation for viewing all sub-folders within a folder when selecting an alternative restore location during restores.


Currently if there are too many subfolders not all will be displayed. This means in order to restore we need to use command line or restore to a different folder.


Please remove the limitation to allow all subfolders to be displayed. Even if it's paged.

MSP Backup & Recovery

Submitted by (@rsefsaf)

complicate the conditions for deleting a backup

Once connected to the console, it is very easy to delete backups. You can of course add a password to access the console but in this period of great insecurity, backups have a very high value. Can we consider a grace period that will allow us to restore a backup set after deletion. This makes sense in the case of a targeted attack with backups deleted.

Sorry for my English and thank you Deepl

MSP Backup & Recovery

Submitted by (@perryb)

Ability to select different folders for Archive and Live backups

I have clients that archive old projects and data which they have to keep for a certain time. These rarely change so archiving is perfect. However, these folders are on the same server as their main "live" data. Currently there is no way to differentiate what is "archive" data from what is "live" data. All folders selected will get archived on the backup schedule following the archive date (usually monthly). Clienttool ...more »