MSP Backup & Recovery

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MSP Backup & Recovery

Backup Profiles - more flexible schedules

Would like the schedule configuration within backup profiles to be more flexible.

 

-SQL backups are restricted to at most every 6 hours - Customer would like to be able to change this to more frequently, e.g. every 15 minutes, 30 minutes, hourly, etc.

-System State backup can't be run less frequently than daily - Customer would like to be able to change this to less frequently, e.g. bi-weekly, weekly

Submitted by (@catriona.bowen)

MSP Backup & Recovery

MSP Backup should Compete with Carbonite

MSP Backup needs to add a few more features and lower their cost to us. Resellers are being charged more than what Carbonite is charging their customers with all of the same features except Carbonite users aren't limited in Backup Agent installs. They can install on one server and unlimited desktops for the same costs to share 500GB ($50/month) and add storage at $50/month for 500GB. Carbonite Users can see backup status ...more »

Submitted by (@lloydcarroll)

MSP Backup & Recovery

Allow API Access To MSPBackup data for users of the Integrated

Allow API Access To MSPBackup data for users of the Integrated MSP Backup Solution (N-Central). SolarWinds currently allows MSP Backup to be deployed as a standalone product or incorporated into NCentral. Those using the standalone product have access to a JSON RPC API via the URL: https://cloudbackup.management/jsonapi . This API allows them access to backup status and data size information. Users of the NCentral ...more »

Submitted by (@dobrien)

MSP Backup & Recovery

(2FA) a MUST for Backup Console

For those who do not login from the RMM dashboard and independently use the Backup product, the Backup Console URGENTLY requires a MFA to log in. A compromised password can expose hundreds of client backups! In this day and age, not having a MFA to access such a sensitive portal relegates is not acceptable.

Submitted by (@vijay007)

MSP Backup & Recovery

On the dashboard, the customer name column should be locked.

The problem with the current dashboard is: first column is the customer name or device, anyhow: that is how you recognize the row. When scrolling horizontal your customer identification goes out of sight, so you have no clue which line is who's account, so: you get lost and can make mistakes easily. See my screenshot. The red box should be (optionally) locked, so when pressing the green arrow, the info slides behind the ...more »

Submitted by (@agrippa)