Have several clients that have only 1 device. This device is usually a laptop and not a desktop so it frequently goes offline. What I see is that when a check fails it triggers the Client Name under Monitoring and Management to turn RED. However, since there is only 1 device for the Client, when the device goes OFFLINE it then changes the Client to GREY indicating there is no current issues. Since the devices could ...more »
MSP Remote Monitoring & Management
There should be a way for the MSP's to quickly see what "Tier" or "Status" their client / site is and this would be based on what type of features they are being billed on. This would allow MSP's to quickly monitor and see if the client has features installed that they either aren't paying for, or are paying for but don't currently have installed.
First of all, forgive me my poor english. What I would like to see is an expansion of the API possibilities. We offer a service called "Managed Workplace Management". "Managed Workplace Management" is a combination of RMM, Antivirus, Webprotection, patchmanagement, backup & recovery, etc, each with separate settings. Now I want to build a script via API, where a dashboard user and a client group is created (or copied ...more »
Add a predefined script in the Solarwinds RMM solution to install programs on Mac.
There is not enough information reported in Managed Patch Automated Tasks, and in the Automated Tasks Reports.
I would like a more granular report for Managed Patch regarding updates/patches installed after Managed Patch runs on a device.
On older Mac versions, there was the ability to run Manual Maintenance Tasks on the local device. This functionality seems to have been taken away in the latest Mac Agents, and I would like this to be brought back for Mac Agents.
I would like to have a 24x7 check or DCS check maybe of HARDWARE/SOFTWARE modification. Depending of the use case is important to know. Example: a not authorized people to modify, unfix or install/unistall a hardware/software without authorization. And possibility of a report of what HARDWARE/SOFTWARE was modificated.
There should be a function that allows users to get e-mail reminders when a new agent install is detected on the dash. The customer had indicated to me it's sometimes difficult to keep track of new devices for accounting purposes when his techs install new devices and e-mail reminders would help them keep track of this for their backend accounting purposes.
The Hardware assets tab should be grouped by type with all the groups collapsed by default or via a setting, like it is in Asset Tracking.
It can be quite difficult to keep track all hardware assets, especially on VMware VMs as VMware creates multiple RAM modules (all 16 KB or 0 B)
When you reboot a server remotely it can be scary if it takes ages to come back up. Can the agent record and store the reboots times so this history can be seen from the dash. This way you could check and see that the server is a slow booter. This would also be useful if a check would fail if the average boot time increases. This could then be troubleshooted.
Our customer really likes the information in the report you guided us through on a device's web activity. There are lots of tick boxes for filtering results, but I'm unable to select a 'time' field. We need to find out what time of the day sites are accessed as we need to eliminate the staff members private lunch time due to data protection.
I've installed the latest release of Kaspersky Security 10.1 for Windows Server onto a couple of servers and the AV update check states "Product not found". The previous release worked fine (Kaspersky Security 10 for Windows Server) so would be great if the latest version could be supported.