MSP Remote Monitoring & Management

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MSP Remote Monitoring & Management

Submitted by (@christoph)

Patch Failure Report: exclude patches currently reprocessing

For a long time, we can set a number of times, how often a failed patch is beeing reprocessed befor it is considered as failed. However this is not reflected in the Patch Failure Report. Please give as a column and/or filter to exclude patches, which are currently reprocessed.

MSP Remote Monitoring & Management

Submitted by (@ducatishane)

Ability to re-run SNMP queries on network connected devices

I turned on Network Management at a client I took over, and discovered that some devices had SNMP turned off. I went into each one and re-configured the settings. I'd like to re-run a device query so that I can pick up the extended monitoring checks offered by SNMP.

MSP Remote Monitoring & Management

Submitted by (@john.cottier)

Customer Support Portal Single Sign On

I would like to be able to use the same credentials to login to the Customer Support Portal that are used to login to RMM, Take Control Plus, MSP Manager, Backup and Recovery, etc.


SSO has been implemented on these products, and I would like this to be implemented into the Customer Support Portal so I can use a single set of credentials for all SolarWinds Products and Customer Support.