Please allow us to turn off monitoring of devices in Network Devices Release Candidate
MSP Remote Monitoring & Management
can you please add the Link to the Solwarwinds MSP Status Page to the Dashboard Agent Release Notes Page in the Dashboard System Help?
This would make things easier to see all changes, not just agent-related changes directly.
It would be nice if there were an option to have the verification code text to my phone number rather than sent to a smartphone app. Having to open my phone and then the app is slightly clumsy. I'd rather MSP 2fa work similar to Google App and Office 365 2fa, with a simple text msg.
The forced 2FA implementation is quite annoying and I would really like SolarWinds to reconsider how they intend to implement it. First off, we now have to dismiss messages every single time (dozens a times a day) we want to remote background or remotely access a computer. Once this is forced on it becomes an even bigger annoyance having to pull out our phones to authenticate. It's so annoying many of our techs are circumventing ...more »
Is it possible to get an alarm when the software licence setting is set to18 and the count is 19 , i dit create a new software licencing rule managed antivirus, now we want to have a alert, if it is possible? Now we have to run this report manually monthly for all our customers.( +/- 100) So I want to have a alert when the count is exceeded the maximum licence check, so that we con resolve the licence issue for the customers ...more »
For the monitoring of folders is a Foldersize sensor. The sensor gives a misconfigured if the folder is empty and doesn't show subfoldersize. I like a sensor which includes those.
After updating a new agents to Agent version 10.5.0, it replaced the Teamviewer flavor of Take Control with a new remote support program by MSPAnywhere.com. I would warn people to keep their agents at 10.4.3 version until Logicnow fixes this issue. For the last 5 years, we have centered our business around purchasing and running full Teamviewer licenses and loved it since it integrated beautifully with the LogicNow ...more »
Please add a "Appoval Date" to Patches within Patchmanagement.
Currently we have to search the User activity log when we want to find out when a Patch was released and approved for installation.
I would like to see one section of the User Manual dedicated to URL's IP addresses and TCP/UDP ports that are required to be accessible/open for **all** MAXfocus/LogicNow/GFI/SolarWinds products - RM, Backup, Web Protection, Take Control, Team Viewer, When working with higher end proxy and firewalls everything outbound is blocked and we need rulesets for everything incl all the specific URLS and TCP POrts for MAX products ...more »
how can I install the managed antivirus (bitdefender) without all the checks?
Introduce a method of being able to login to the Wallchart in the Dashboard that will work with the new Single Sign On feature.
I would like to suggest adding a feature for the take control viewer to have the ability to reconnect after a remote reboot. As of now after the remote machine reboots Take Control Viewer terminates after 5 minutes and a popup appears on the client computer as well as my machine stating that this is the free version and the full version must be purchased. As this gives a negative image of the product and reduces functionality ...more »
There only seems to be an option to push individual patches onto a client by client basis or to adjust the schedule. It would be extremely useful to push all patches to all clients without changing the default schedule.
It would a great help if future releases of the Max RM dashboard granted the Patch Management feature the capability to remove installed patches which were no longer wanted or needed.
At least for Lenovo devices, the summary tab shows the a serial number that does not tie up with the device when you search for it on Lenovo's website.
The correct serial number can be found in the Assets tab under hardware.
The [Motherboard symbol] serial number is the correct serial number where as its the [BIOS symbol] serial number which is shown in the summary tab. Can this be changed or made customisable?