I"d like to support to others printer devices like BROTHER, EPSON, SAMSUNG to printer portfolio on net devices check. Not only PING check, but TONER LEVELS, and others. Thanks a lot.
MSP Remote Monitoring & Management
Able to support SNMP check Capabilities for HP ProCurve under Network Device Monitoring
It would be nice to have a site concentrator for the MAV, so defintion updates doesnt have to download for themselves on every device.
Please add the ability to edit existing paths inside NetPath.
At the moment there is no functionality regarding this kind of interaction leading to the problem of needing to readd a whole path even if only a port adress had changed in one the monitored urls.
Thank you for your consideration.
I have used this software at my previous company and found it extremely useful, the ability to use this within remote monitoring for our clients would be such a help. It allows you to set a start and end point and run a continuous ping on the path, it shows you stats from transit likelihood and time between hops where the failures lie in the network trail with a 3rd party. Watch the video here to see what you're missing ...more »
Please add a setting which allows you to set the desired session timeout value. For instance, it would be great to be allowed to be logged in for one working day even if you don't click around every two minutes. This is the same request that's was made for the MSP Service Desk. As the administrator of the portal I would like to have control over the log out time. I assume the risk if I change away from the default setting. ...more »
In the new Mixed Tab and the Upcoming Devices Tab, it would be great to be able to add Network Connected Printers as devices we could directly manage. Our MSP manages network connected imaging devices such as large MFP copiers. We would like to be able to track metrics and set alerts based on things such as: 1. Toner Levels 2. Page Counts 3. Printer Errors Additional things that would make things even better would be ...more »
SonicWALL checks already appear in the list of checks from a server, but the Firewall OS is not detected during a Network Discovery. Couldn't it be added and checked directly that way?
Please add a North Pane filter (via additional selection) for 'Active' workstations. You can currently select All, Problem, 24x7 Problem, DSC problem, or offline but, frequently, I want to perform a task on all 'Active' workstations.
'Active' may mean all online workstations or stations that have checked in in the last n minutes (user defined).
Please let us disable IP whitelisting for specific users.
While there are many of us who agree that IP whitelisting is generally a good idea to enhance security, it is not-so-well implented for the most part in Germany.
We have many customers who do not have static IPs and thus would need to re-confirm their location / IP **frequently** .
As you'd imagine this hinders working with MSP RMM.
Can we get the dashboard login fixed? I see at least 2 redirects when signing into https://dashboard.systemmonitor.us and when logging out I am redirected to https://www.navigatorlogin.com/oauthlogin? Where if I log in again redirects again... Oh look at that, as I was trying to write and explain this, I am getting a IP restriction from the same IP I was just logged into. Nice. //Goes to email to approve IP//. Now I ...more »
It would be nice if it's possible to change the alert threshold globally for that specific check and not have to be changed per device.
Please add an option as if 2 factor authentification is activated, we could remove the IP whitelisting authentication check. Having both activated is wast of time. Waiting for the email + then use 2FA ..... We must have the choice !!
This functionality is more or less there if we select all customers then search for the specific customer or site we are interested in to filter through. The problem arises only when we select a customer or site. We are only given the option to list server, workstations or mobile devices. It would be nice if we could list all devices based on the selected customer so we have a better view of that single customer. thanks ...more »
I enjoy the added security of 2FA to my dashboard but would really like to avoid having to enter the authorization code at every login. Can we allow 30 day browser trust?