MSP Remote Monitoring & Management

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(@gulltop)

MSP Remote Monitoring & Management

Network Devices - expand device SNMP support

(Suspect I misunderstood Omar, so pulling this from my comments on http://ideas.solarwindsmsp.com/a/dtd/Add-other-network-devices-Device-discovery-Network-scanning/94138-4178#idea-tab-comments) Per Omar's "Network Devices in RMM" webinar on Wed Oct 24, I'm requesting support here for: * pfSense (same OIDs as your current "Linux Monitoring" template for SNMP checks) * Unifi - everything under 1.3.6.1.4.1.4413.1.1.43... ...more »

Voting

21 votes
(@dgronjord)

MSP Remote Monitoring & Management

Implement key mapping in TC MSP Anywhere between Windows and Mac

Currently there is a problem with MSP Anywhere and key mapping between Windows and Mac (or any devices with different keyboard layouts) which makes it impossible to write most of the characters outside of the a-zA-Z 1-0 range. This affects several punctuation characters and almost all international characters. And especially non-English keyboard layouts. Please fix MSP Anywhere so the key you press actually sends that ...more »

Voting

18 votes
(@neotech)

MSP Remote Monitoring & Management

Automatically clean up temporary files from Active Discovery

The new Active Network Discovery agent creates a file in %ProgramData%/AdvancedMonitoringAgentNetworkManagement for every day that it's active. When I inquired as to when/how extraneous files were deleted, i was told: "These files do not get deleted so you will have to manually remove them. Over time once a file reaches 10MB it will create a new file. These will build up over time, so when it becomes an issue you can ...more »

Voting

42 votes

MSP Remote Monitoring & Management

Finish the Mac OS X Agent

Please finish the Mac OS X agent. Features needed: -An agent that will install and run well on all Macs. We've had a few that the agent will install on, but will not work afterwards. -Software Update Management -Apple Time Machine Backup Monitoring -A Server version (unless you guys decide to just do away with the server / workstation agent model and just go with a "Max Agent" that has all the same features ...more »

Voting

95 votes

MSP Remote Monitoring & Management

Option: SNMP Check only for Online Devices

We would like to monitor things like Toner Capacity of HP LaserJets etc. via SNMP and go to alert state if the level gets below a predifined value. This works fine as long as the printers are never switched off. It would be fine if we could have a checkbox "Alert only if device online". I think this could be done via a ping check before the snmp test or if the agent gets a "snmp timeout" message. In ths case the ...more »

Voting

34 votes