It would be nice to keep our clients PC's in the system even if they have been offline for an extended period of time. If this option can be implemented on individual workstations that would be very helpful.
MSP Remote Monitoring & Management
There is no way currently to see (other than manually going through each site one by one) the scheduled sites/servers/PCs that are automatically set to update. For example I have 10 sites set to patch on a third Wednesday of each month. Or have I? It might be that some have been changed in the past I have no idea about unless I go through each one which would take a few hours. To have detailed overview of the schedule ...more »
Currently you can configure MAV to fail if a threat is in the quarantine, however if a threat is blocked you can only be notified on the local device.
Requesting that the ability to be notified on the dashboard when a threat is blocked.
At this time when a check fails it changes the Client name or Site name to RED to indicate a failed check. When there is no failed checks for a Client or Site the names are then shown in GREY. Even when there are NO devices under that Client or Site there is still a GREY name. What I would like to see is that when no checks are failing and that Client or Site has devices in it the color scheme for the Client and Site ...more »
We need more information from the API that includes:
Web protection Information
Backup Information (for MSP B and R and Standalone B and R)
and so on
We have many customers with branch offices / sites in different countries. The IT staff of this branch offices must be informed about rmm outages (including server and workstation reports and CEO report) in their specific language. Therefore the language settings must be availabe at branch office / site level. Otherwise they do not understand the messages and the rmm message system is useless for such customers.
At this time CentOS 6 is the last fully supported OS from the CentOS family. Daemons may not be detected on CentOS 7. I would like to add the ability for the Linux agent to detect daemons on CentOS to allow us to monitor those further.
Thank you 🙂
Allow Patch Management to display the install dates of patches that were not installed by Patch Management/SolarWinds RMM.
It would be nice to have a OneClick installer for Mac devices.
It would be nice if we could 'stack' monitoring templates to a site. What I mean by this is that, say, for example, you have a standard workstation check with all of the settings that you want to apply to new workstations. Then, for a client, you just need to roll out on an additional check to the standard set. With the current setup, you need to create a new template just for this client. The issue is that if a change ...more »
It is nice that we have the Active Directory Users Query script to pull information from a domain. It would be awesome if that was extended so it was easy to reset a password or disable a user via the RMM without having to log into the server and perform the password reset. It could be extended even further to add users, add OUs or add/remove a user from an OU. I know that there is a script that can do this via the ...more »
MSP Anywhere, the standalone remote support tool has a system information tab which shows everything from installed software, CPU and RAM usage etc...for some reason on the RMM version (literally identical) its had the system information tab removed. crazy decision and someone should tick the box to put it on......feature request asap please.