In RMM's Networks tab's south pane, devices are listed. It's currently impossible to copy hostnames, IPs, MAC addresses, etc from the list of devices for pasting elsewhere. Other device listings such as the Servers or Workstations tab allow copying hostnames and other text. The Networks tab is much less useful since users can't copy text that appears there. Adding the ability to copy text from these fields would ...more »
MSP Remote Monitoring & Management
PowerCLI Script Checks no longer work in VMware ESXi v6.7 (e.g. Datastore free space and Storage). ESXi 6.7 was released in April 2018. These checks should be made compatible.
Having a custom field in the Recovery Console to populate manually would be a major help, especially for the RMM Version, as it is basically impossible to distinguish devices by their B&R account name.
This way we could easily add a comment when adding a device to the Recovery Console, to which partner this device belongs to.
It would be very helpful to change the session timeout from an global setting to a user based one or being able to set exceptions for different users.
Currently Dashboard does not display the Reboot Required alert when a reboot is needed for a service which is not Managed Antivirus or Patch Management. It would be great to see all pending reboots. At this time I believe it should be fine to check these two registry keys: HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Component ...more »
The design for the disk health check is reactive form of looking at drives, since the threshold for the win32_diskdrive status class is just too weak, and set too low to be relied upon the check wont fail until its too late or there has been data lost.
Granular control of 3rd party updates. Instead of just on or off for all of them I would like to select products found by patch management and decide which products to update.
Monitoring Templates are useful to push out specific checks to devices, especially on new device installations. However if we change our Monitoring Template, we need to go and apply them to all the devices they are intended for again, and overwrite any changes. This is tedious. We would like to see an option to link a Monitoring Template (or something similar) to a device like a Policy for a feature, so that when we ...more »
A report to log the drive utilization so we can track hard drive storage over time and spot trends.
Option to disable or remove the button for remote desktop or other remote control NOT in Roles and Permission.
I have any clients with BROTHER prints. I'd like to control TONER LEVELS, for example, on SNMP check. And if possible too save on SNMP portfolio (predefined checks).
Have the same information for MSP Manager as MAX Service Desk.
Protection Effectiveness/Help Desk box? The examples show Client raised tickets closed, monitoring tickets closed and hours spent on tickets.