MSP Remote Monitoring & Management

Feedback for MSP Remote Monitoring & Management

MSP Remote Monitoring & Management

Submitted by (@john.cottier)

Copy Networks Tab Text

In RMM's Networks tab's south pane, devices are listed. It's currently impossible to copy hostnames, IPs, MAC addresses, etc from the list of devices for pasting elsewhere. Other device listings such as the Servers or Workstations tab allow copying hostnames and other text. The Networks tab is much less useful since users can't copy text that appears there. Adding the ability to copy text from these fields would ...more »

MSP Remote Monitoring & Management

Submitted by (@mstein)

MSP RMM B&R Custom Field in Recovery Console

Having a custom field in the Recovery Console to populate manually would be a major help, especially for the RMM Version, as it is basically impossible to distinguish devices by their B&R account name.

This way we could easily add a comment when adding a device to the Recovery Console, to which partner this device belongs to.

MSP Remote Monitoring & Management

Submitted by (@m.orthen)

Extend detection of pending reboots

Currently Dashboard does not display the Reboot Required alert when a reboot is needed for a service which is not Managed Antivirus or Patch Management. It would be great to see all pending reboots. At this time I believe it should be fine to check these two registry keys: HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Component ...more »

MSP Remote Monitoring & Management

Submitted by (@johnpeterson)

Have the option to link Monitoring Templates to Devices

Monitoring Templates are useful to push out specific checks to devices, especially on new device installations. However if we change our Monitoring Template, we need to go and apply them to all the devices they are intended for again, and overwrite any changes. This is tedious. We would like to see an option to link a Monitoring Template (or something similar) to a device like a Policy for a feature, so that when we ...more »