MSP Remote Monitoring & Management

Feedback for MSP Remote Monitoring & Management

MSP Remote Monitoring & Management

Submitted by (@gulltop)

Bring Solarwinds staff back to IdeaScale

Yay, new Customer Success Center announced. Except the Community area can't do links, attachments, single-quotes, line-breaks, or "edit":


Please bring SW staff back here until you can get the Customer Success Center usable!

MSP Remote Monitoring & Management

Submitted by (@mstein)

Add support for specifying Cache Service Cache Size to Policy

Hey there, we would like to see an option to specify the allocated space for the Caching Service. Currently this is set to 10GB by default and the cache folder will not be cleared before hitting the threshold. This means unnecessarily wasted disk space on Drive C:\. To solve this we would like to see either a way to have a cleaning mechanism linked to the file age in the cache folder or the ability to set a certain size ...more »

MSP Remote Monitoring & Management

Submitted by (@r.luelfing)

Add maintenance mode to the Filter Manager

At the moment there is only one option to find out which devices are currently in maintenance mode in your dashboard. This being the option to add the maintenance column to the North Pane and then trying order the devices by this. It would be nice quality of life improvement if this was also a choosable option inside the Filter Manager to offer a more granular approach to filtering. A mockup screenshot can be seen inside ...more »

MSP Remote Monitoring & Management

Submitted by (@bowesit)

Update backup products

I've only been a subscriber for about 4 months. One thing that I liked about Solarwinds MSP was that all of the backup products I use are supported. However, BackupAssist is only supported to version 8 (two major revisions behind), the MSP version of CloudBerry is not supported. A new client ran Symantec BackupExec and while it is listed as supported, it too was too recent a version (apologies, I believe it was 12.x but ...more »