Submit and cancel buttons get obstructed by either the software keyboard or the autocomplete row when using a keyboard. You have to dismiss the keyboard to choose the option, causing an extra unnecessary step. It should either be pinned to the top of the keyboard so it is never blocked by the keyboard. It might also be even better to map single/double tap to opening the selected customer.
I am seeing a lot of log files on most of our Windows Endpoint Devices in the ProgramData folder for Automation Manager and Get Support Service. Can you please setup up an option in N-central to control the number of these on timely basis. Like to retain the files for 30, 60, 90 days if at all required by the agent. Files I am really concerned are in the following locations on the client devices - C:\ProgramData\N-Able ...more »
The N-Central web interface should be updated to support mobile web browsers. As someone who works on iOS on occasion the N-Central mobile app doesn't cut it. I can load the web page, but I cannot navigate lower than the System level. Practical Use Cases for this: Running scripts and automation tasks that aren't the built in ones that the N-Central App Supports Sending/Copying a download link for Agents/Probes/Antivirus ...more »
Intel Active Management Technology (ATM) enables IT managers to discover, repair, and help protect networked computing assets. Intel vPro is the management platform built into Intel processors and other hardware that allows companies to manage their desktops and laptops out-of-band (OOB). That means the computers can be managed no matter if the computer in on or off, and even if the operating system has failed or there ...more »
Option to have Disable AV defender in the local device without logging in to N-Central.
The connectivity service should not be automatically applied to sites that do not have a probe. The service is generally added by a Service template, but if the site does not have a probe, the connectivity service should not be automatically added as it most likely will fail without a probe resulting in additional configuration work.
It would be nice if the agents update scanning were reflected in the Windows 10 Windows Update dialogue.
As it is now the Last Checked date is months old (or missing entirely) and is undermining our customer's confidence in whether the product keeping their system up to date.
N-central patching should wake systems for detection, pre-download, and/or reboot windows
On asset discovery, capture the make of the hard drive (western digital, Seagate, etc) and the ability to filter on the manufacturer and the drive model number.
and within report manager export this data so it shows up as well.
Devices network address in Device Details -> Settings -> Properties should dynamically update. Devices are often installed and configured on the MSP's network and then moved to the customer's network. The network address should dynamically update so the Connectivity service does not fail.
Currently we can only map sites in N-Central to the root account in Autotask. We should be able to map sites to Autotask locations.
Until N-central 12sp1, we could search by the "Customer" and "Site" columns. Bug "fix" NCCF-7996 (I'm told by support this was done on purpose) broke this and we can no longer search by those fields. It was much, much faster to filter down to all devices from a single Customer or Site by search instead of drilling into Customers and Sites. We even named all our Customers with this in mind. EG: "aatc - 437 - An Awesome ...more »