Like to have the ability to report or track what user or automation may have added a new service to a device. At this time there are no reports or audits that can be done for recently added services to a device. This is only available in the N-central back-end. The need to open a case to for support to uncover the detail should not be a must. If a user started unknown work and was unable to complete their task. This ...more »
Have the ability to configure and send notifications based on the last time an agent has communicated with the NCentral server. The purpose would be to review this on a monthly basis and connect with clients about devices that are offline to help keep NCentral more organized.
I know there are filters and dashboards that can be created, but the ability to generate a PSA ticket would also be nice.
E.g. if a server have had a CPU utilization on 100% for more than 2 hours, the selfhealing action should restart the server.
the current NOTIFICATIONS SENT report, exported to csv, does not show timestamps when the notification was sent. when viewing the report in a web browser it shows "time of transition" which gives us an idea of when the notification we sent, but we have to look up the notification delay. Please add date and time to the report
Could we please get a service template for Tripp Lite UPS monitoring added. We already have a service template for APC UPS.
Currently, when we use MSP Connect, we will only see one monitor. Where we do have the option to see the other monitor with a little "Monitors" button, it's not ideal as you still only see one monitor in a viable way. It would be great if we could expand the view to show both screens (or be more selective about which screens to show if there's more than 2) as it can make doing remote support that little bit easier.
Please make support for Microsoft Authenticator in 2 factor authentication
Since the N-central IP address and web port is used both for agent access and user logins, it would be a excellent security feature if is was possible to configure a whitelist with IP scope for those networks that should be allowed to access the N-central GUI e.g. login screen.
It would be nice to have Report Manager support PSA integration with MSP Manager like it does for Help Desk Manager, Connectwise, and Autotask.
Currently even with auto-fill disabled on my browser credential fields occasionally attempt to fill in, and if I change anything on that page then save without removing it, the creds get overwritten causing issues down the line. Please make it so that we cannot autofill those fields at all regardless of which browser is being used. This is causing us to have to retrace a lot of steps and fix a lot of broken fields that ...more »
In patch v2 there a button to approve the patches that aren't actioned in x days. It would be interesting to have also a button decline all these patches.
In the same way that maintenance windows have the option to place devices in downtime during reboots, the option to place the entire site or customer in downtime would also be ideal.