When logging into the support portal and using the passwords, it should be used with more entropy. This will help customers with their logins not the complexed way it is now.
MSP Remote Monitoring & Management
Partner wanted to have Patch Management settings can be configured directly to each device as before.
There is actually no possibility to generate Reports of past Months. It Would be a great help if that were possible.
Allow System Tray to Support Multiple terminal Session on a single device. Adding support for terminal servers and other terminal session based uses.
The MSP Manager in the Executive Summary Report should include data for MSP Manager under the section for Help Desk. Right now it only supports Service Desk but many users are moving towards MSP Manager.
Would like to see the Advanced Monitoring Agent or Web Protection installation remove Malwarebytes or disable MB Web Protection driver. What is happening is that when Web Protection is installed on a device that has free or licensed MB 3.0.0 or higher uses a Web Protection feature. This Web Protection feature uses the same windivert that both the Web Protection and MB Web Protection rely on. Essentially what we would ...more »
We should add the ability to clear checks for multiple devices in an easier more streamlined way. Rather than having to go through each device we should be able to clear checks on multiple devices at once. Also for certain checks, there needs to be more configuration options. For example the Antivirus Update Check alert. Currently, the most it can be configured to is only after 10 consecutive failures. More customization ...more »
We've had several requests from partners to monitor ESXi servers in RMM by monitoring vCenter appliance instead of monitoring each host directly.
RMM Customers are forced to use long strings of data rather than device names in the Recovery Console, and that becomes unwieldy after awhile.
If this exists somewhere, I'm not aware, but I would like a Device Audit Report.
This would have similar function and implementation as the User Audit Report, but would let you filter down to a single device and then see a single audit trail for every event on that device. Automated tasks, AV scans, patches, dashboard user activities & notes, reboots, etc.
Can I request a feature to auto decline patches with "preview" in the title, for a reason I can't figure Microsoft makes these 'important'
The same for Silver-light, if it's not currently installed then it shouldn't show as Important.