MSP Remote Monitoring & Management

Feedback for MSP Remote Monitoring & Management

MSP Remote Monitoring & Management

Submitted by (@tmcnall)

Executive Summary report for Entire Organization

Need to be able to run an Executive Summary report for Entire Organization. this will allow msps to see how they are doing over all and for those that are using this dashboard to manage an enterprise level organization with multiple departments it will provide an overview of the entire organization to include all departments

MSP Remote Monitoring & Management

Submitted by (@jgolson)

Give users limited access to devices within a site

We need to be able to limit certain user accounts to only be able to access their own device. Currently users have to be assigned to an entire site and can see all their servers and workstations, even if they are not an administrator. We need to be able to limit that so we can use this tool as a replacement for LogMeIn, Continuum, etc.

MSP Remote Monitoring & Management

Submitted by (@alishakyol)

Have A New Tab Displaying IP Address

As well as having the tabs : Description, Username etc . Can we please have a tab for the IP address of the device.

 

Currently, we're having to select each device (server/Pc) and then select the Summary Tab to find this. As you can imagine, this is very long-winded.

 

See attached for a very poorly drawn example.

 

I'm sure this is very simple to implement as the data is already in the system

MSP Remote Monitoring & Management

Submitted by (@jonathan.johnstone)

Add date criteria for the check clearing report

Currently the report for check clearing only shows checks cleared at the time of running the report. If we need to retrospectively go back in time to check which checks have been cleared we need to spend time and effort in the user audit report. Would be easier to add a date functionality into the check clearing report so we can see all checks THAT WERE or ARE STILL cleared between X and Y dates