MSP Remote Monitoring & Management

Feedback for MSP Remote Monitoring & Management

MSP Remote Monitoring & Management

Reboot time history

When you reboot a server remotely it can be scary if it takes ages to come back up. Can the agent record and store the reboots times so this history can be seen from the dash. This way you could check and see that the server is a slow booter. This would also be useful if a check would fail if the average boot time increases. This could then be troubleshooted.

Submitted by (@austintovey)

MSP Remote Monitoring & Management

Web Activity through RMM

Hi

 

Our customer really likes the information in the report you guided us through on a device's web activity. There are lots of tick boxes for filtering results, but I'm unable to select a 'time' field. We need to find out what time of the day sites are accessed as we need to eliminate the staff members private lunch time due to data protection.

 

Many thanks

Martin

Submitted by (@absolutetechnologyuk)

MSP Remote Monitoring & Management

Support for Kaspersky Security 10.1 for Windows Server

Hi

 

I've installed the latest release of Kaspersky Security 10.1 for Windows Server onto a couple of servers and the AV update check states "Product not found". The previous release worked fine (Kaspersky Security 10 for Windows Server) so would be great if the latest version could be supported.

 

Thanks

Submitted by (@james4r)

MSP Remote Monitoring & Management

Improve Hard Disk Check

In most all of the experiences of this program, it has not been able to detect a failed disk. (About 4-5 computers so far) I am suggesting adding an actual percentage of life remaining on the disk (such as a SMART check) to actually be able to read what life is left on the disk before it needs to be replaced. On top of this aswell, adding the ability to choose a threshold percentage before an alert is triggered on the ...more »

Submitted by (@jon.sevigney)

MSP Remote Monitoring & Management

Shorten url string used for Take Control MSP Anywhere for IE

Internet Explorer 11 cannot always open Take Control (MSP Anywhere) connections from dashboard This is a known issue in IE11 which cannot reliably handle application URI's longer than 507 octets. This has been documented in a MSDN blog post (https://blogs.msdn.microsoft.com/ieinternals/2014/08/13/url-length-limits/): Can an enhancement be implemented into the product to shorten the connection url's to work better ...more »

Submitted by (@supportguy)

MSP Remote Monitoring & Management

IP Address in Workstation/Server lists in North Pane

Please find a way to add or remove columns on the RMM asset management pane (north side) it would be great to be able to see the assigned IP address from within that pane as opposed to having to navigate to "Network" find the client, note the ip address, return to the RMM pane and then perform tasks as needed

Submitted by (@msmith)