The ability to pull from wmi how many monitors are attached to a computer including model number
MSP Remote Monitoring & Management
Be able to open a new ticket directly from the RMM Dashboard in MSP Manager
Need to be able to run an Executive Summary report for Entire Organization. this will allow msps to see how they are doing over all and for those that are using this dashboard to manage an enterprise level organization with multiple departments it will provide an overview of the entire organization to include all departments
Would you please insert a new control for Beemo software by Beemo Technology.
Thank you for your help.
We need to be able to limit certain user accounts to only be able to access their own device. Currently users have to be assigned to an entire site and can see all their servers and workstations, even if they are not an administrator. We need to be able to limit that so we can use this tool as a replacement for LogMeIn, Continuum, etc.
As well as having the tabs : Description, Username etc . Can we please have a tab for the IP address of the device.
Currently, we're having to select each device (server/Pc) and then select the Summary Tab to find this. As you can imagine, this is very long-winded.
See attached for a very poorly drawn example.
I'm sure this is very simple to implement as the data is already in the system
When a new user is created on GFI/RMM an automated E-Mail should be sent out to directors/ administrators.
This should be implemented as a standard security feature for increased visibility and auditing.
Currently the report for check clearing only shows checks cleared at the time of running the report. If we need to retrospectively go back in time to check which checks have been cleared we need to spend time and effort in the user audit report. Would be easier to add a date functionality into the check clearing report so we can see all checks THAT WERE or ARE STILL cleared between X and Y dates
There should be a antivirus check in the RMM dashboard for SonicWall Enforced Client Kaspersky AV. The product is the same as other Kaspersky versions and just uses different registry keys for the installation.
Please add Backup check for Veritas Backup Exec version 20
We need a report so we can track resolved issue with our dashboard and monitoring checks. The fault history report only works on servers and the executive summary report comes out once a month. We need a way to track this through the RMM dashboard through out the entire month to provide to our customers.
Sophos Cloud is currently not supported in RMM.
Is it possible to add AV checks for Sophos Cloud?