ControlNow

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GFI Cloud - Antivirus

I got this alert about a pc with gfi cloud - antivirus (threat definitions out of date, antivirus service not communicating, antivirus not running). Issue: I see in the services tab the service isn't running and when i attempt to start the service i get this error - (0x80004015: the class is configured to run as a security id different from the caller) Troubleshooting: When i check the event viewer, i get the same ...more »

MSP Remote Monitoring & Management

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Asset tracking - Teamviewer

it would be nice if the software in use with GFI MAX in asset tracking showed installation date and Version.

TeamViewer and Advanced Monitoring Agent are two good examples on such software, but also AV products we support, might have been upgraded to a version we don't support - and then it would be nice to be able to find this information in asset tracking.

ControlNow

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GFI Cloud - Location separation and identification

GFI Cloud is a great application however for my industry(IT Consulting) it would be an irreplaceable application if we could monitor different sites easily. To have the ability to see Site A vs Site B vs Site C. I realize the licensing could be an issue here because different clients would be involved but there must be some way to do this, rather than logging in to each client separately and so forth.

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6 votes

MSP Remote Monitoring & Management

Submitted by (@johnjorgensen)

Automated task - option to shutdown

The 3 script in Automated task should all be included the option to shutdown (and restart) after complition of tast.

 

Defrag, Clean event logs and clean temp. files.

 

The reason for this is if you want performed these maintenance jobs have to let her worksation turned on after hours. If you do not want it so must be on all night or even a week-end, the shutdown switch could provide closure and thereby save power.

MSP Remote Monitoring & Management

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Performance monitor - more informative

It would be nice, and make the alerts much more informative, if it was also possible to include the threshold that was set, and was exceeded to make the alert happen. Examples: An alert is sent, a servers is having 643 pages/sec. That itself says very little. If the threshold is set on 600, it is just a small one, if the threshold is 200, it is a large one. Also how many consecutive errors in a row that happened, as ...more »