MSP Backup & Recovery

Submitted by (@vijay007)

(2FA) a MUST for Backup Console

For those who do not login from the RMM dashboard and independently use the Backup product, the Backup Console URGENTLY requires a MFA to log in. A compromised password can expose hundreds of client backups! In this day and age, not having a MFA to access such a sensitive portal relegates is not acceptable.

Mail Assure

Submitted by (@john.cottier)

Backup Code Prompt When Setting Up 2FA

When a user sets up two-factor authentication in Mail Assure, there is no recovery code given after finishing setup. When logging into Mail Assure, there is no prompt for a recovery code, and nowhere to put in a recovery code in case a user encounters issues with 2FA. After a user sets up 2FA for their login, they have a button which provides them with Backup Codes in case they encounter issues with 2FA (this provides ...more »


3 votes

MSP Remote Monitoring & Management

Submitted by (@twistednetworx)

Must Fix 2FA, IP Restrictions, timeouts

The phone calls, emails, and numerous complaints on here should make it self-evident already. There are a ton of them so there's really no single place to post my thoughts without repeating the same information on a lot of posts. So I'll start a new one and hope the community here might see it and add their .02. The new poorly-implemented IP restrictions and 2FA crap are a huge hurdle we have to deal with every day - ...more »