MSP N-central

Add Disabled status option in Active Issues filter

It would be useful to be able to filter services that are in a disabled state in the Active Issues page. This can currently be done already by unselecting all the status' in the filter and selecting the services you are interested in. However, the problem with this is that those services will show up with any status. So it would be good if you could add in a 'Disabled' status next to 'Failed', 'Warning', 'Normal', ...more »

Submitted by (@johnnyva)

MSP N-central

Dashboard/Active Issues - Allow Service Instances

It is ridiculous that this many years in and we *still* can't filter down for particular service instances. eg I don't want to see the overall service state for all processes, windows services. I only care about the specific ones I want for this particular dashboard. Yes, we can create our own custom services to work around this, but thats a workaround we should not still be having to make. If Notifications were finally ...more »

Submitted by (@prejay)

MSP N-central

Upgrade Agent and AV Defender in Active Issues View

There is currently the option to Edit multiple devices in Active Issues, but say you are looking for issues that relate to Windows Agents or AV Defender product being out of date, there is currently no way to upgrade these devices on mass. Suggest add "Upgrade Monitoring Software" to this window.

Submitted by (@robin.mayo)

MSP N-central

Saved Active Issues Filters - AI Filter

For the purposes of this comment, I will refer to "filter" to refer to the filters that can be configured in "configuration > filters" and I will refer to all the configuration options in the filters drawer on the "Active Issues" page as "AI filter". When looking at Active Issues it is somewhat overwhelming sometimes. We train users to select specific criteria so they are only looking at the same information so when ...more »

Submitted by (@cwidhelm)