MSP Remote Monitoring & Management

Patch Mgmt./Languard should show Date Installed

Patch Management / Languard should show Date Installed, even if not installed by Languard. Many of the patches have the information available, e.g. when querying Windows Update. It is nice to know if Languard installed a patch, or not, so perhaps add another column to South Pane for that indication.

Submitted by (@tropolis.group)

MSP Remote Monitoring & Management

Don't display agent RC when old agent RC is promoted to GA agent

When a Release Candidate (RC) agent is promoted to GA and there is no new RC agent released especially the Edit Workstation/Server dialog confuses the customers because the Agent vxx.x.x RC naming is shown in the Update Agent drop-down menu instead of the normal GA naming (see attached pictures). As some customers refuse to update production devices to RC this causes quite a lot of problems and discussions which could ...more »

Submitted by (@dgronjord)

MSP N-central

Last Connected on the "All Devices" screen Status Ico

It is very disruptive to not know when the last connection was by a client device especially during mass updates. This will help Techs as well as managers, customers, etc... See my picture example below. These options must be able to turn on and off as a role option. I would like to see the whole line grayed out instead of changing the status icon color. In which case the line can adjust in shades of colors based ...more »

Submitted by (@fortastor)

MSP N-central

Installation monitor on client side.

I would like to have a icon in the lower panel with an option to have a pop message telling the end user you are pushing or doing an operation.

 

In particular, if I am upgrading the probe, agent, pushing a 3rd party app, or managed AV I want the ability to see it happening on the client end in real time as an optional setting.

 

It just needs to be a bit element that says it starts, and says it completes.

Submitted by (@fortastor)

MSP Remote Monitoring & Management

Logo selection for the taskbar

It would be great if the logo selection for the taskbar application changed to the policy setting area, because then you could use individual settings for individual customers and sites.

 

At the moment an admin with appropriate permissions for the taskbar application always changes the logo for ALL other customers, even if this is not desired.

Submitted by (@alexandra.kuenneke)

MSP N-central

Provide non-versioned links to latest agent/probe/etc.

We have scripts that reference the agent and probe installers at e.g. "https://ncentral.example.com/download/11.1.0.1207/winnt/N-central/WindowsProbeSetup.exe". Whenever we update N-Central or port a script to our test environment running the beta version, we have to manually adjust the link in the script to point to the current version. Providing a link without a version component would make our job a lot easier.

Submitted by (@wmassingham)

MSP N-central

Agent Reinstall notification option

With the "Reinstall Agent" task introduced in version 11.1.1, I would like an option to specify a notification in the event of either success or failure. This way the Tech who initiated the task will be able to immediately take action after the reinstall completes and/or fails, instead of refreshing the jobs screen to know when the task has completed.

Submitted by (@brollins)