There's certain actions within NCentral (file exclusions from MSP backup, disabling AVD, perhaps out of window maintenance, etc) that should, in and of themselves, generate an alert that is sent to a pre-defined party (such as service/account manager). If a tech is accidentally excluding files from backup (see MSP failures) there should be immediate oversight, not someone reviewing historical logs six months later when ...more »
Any chance you guys can rephrase the alerts for all statuses and drop "is" from the alerts? Please see below: From: Alert: Logical Drive (VMware) on localhost.localdomain is Normal To: Alert: Logical Drive (VMware) on localhost.localdomain (Normal Status) From: Alert: Logical Drive (VMware) on localhost.localdomain is Warning To: Alert: Logical Drive (VMware) on localhost.localdomain (Warning Status) From: Alert: Logical ...more »
At Administration --> System Backup and Restore you can configure mail notification.
subject is Backup Succeeded
mail body [Date & Time] Backup succeeded
My Idea make it possible to change the mailbody settings
Within Settings > Alerts > Alert Policy it would be nice if it were possible to create server / workstation alerts per client instead of this applying to all clients. We have a scenario where we use Patch Management for a group of clients and would like alerts to be setup for these only without this affecting other clients with different email alert options.
At present, whenever there is a network problem at a site which renders servers to go offline, we receive a tonne of alerts in our PSA and a lot of time is spent in managing those tickets in addition to the problem causing the alert. We would like to see a feature which allows certain types of alerts to be consolidated into a single email alert which in turn will create a single ticket in our PSA such as "Multiple servers ...more »
Currently there is no notification for bulkailing.
If outgoing mails are blocked / postponed to outgoing quarantine, somebody / the reseller / an email address should get a notification about this..
Here's a huge one that would help eliminate alerting noise, and i know it's not simple as it's been on the request backlog for years.
Give us the ability to craft cross-device dependancies to avoid tickets creation.
eg if I have an notification for the gateway being down, i don't also need notifications for agent status being failed on the servers behind this.
Send a notification based on licenses used or licenses available; fixed amount or percentrage.
THis would apply to any licenses within N-Central and either set at the SO or Customer Level.
This would help avoid those awkward situations where you suddenly reach capacity and then have to wait on a PO.
Suprised this isn't already in the product as it would allow Solarwinds to sell more licenses sooner?
It would be handy to have a weekly report for a client site that tells us which machines have alerted for whatever reason. Mostly this is for anti virus deep scanning. At the moment you can get an email just as the machine alerts but it would be handy to have the machines collated.
It would be really handy to know when a PC is available to be worked on again.
If this could be initiated by right clicking on the PC in question and selecting something like "alert when online" and then the system could automatically send an email alert or create an alert within the dashboard / service desk when the machine is detecting as online.
It would be useful to know that devices cannot connect to the Web Protection category and reputation server via an alert on the dashboard, this will help with potential problems in the future. This might highlight a client that has outgoing firewall port to api.bcti.brightcloud.com over port 2316.unopened.
Have the ability to right-click a workstation and say send alert next time this workstation comes online.