MSP Remote Monitoring & Management

Submitted by (@j.suckow)

Check for Networkadapter used pre-Patch

If there would be an option to define which networkadapter has to be used during Patching via Patchmanagement

 

And on top of that a Timeframe for Patching - not only "14:00" but rather "18-22" Never on another time, and asap if within that timeframe

 

Then we could monitor Devices of "out of office" Workers (consultants etc.) correctly and deliver patchmanagement for these customers too.

MSP Remote Monitoring & Management

Submitted by (@benfitz)

Custom Monitoring and Management Pane

Is it possible to split the Monitoring and Management pane to view problem servers and problem workstations as a separate hierarchy. At the moment if there is an issue with a workstation the client shows as red even if the servers are OK it would be nice to split this so we have a separate section for servers showing all clients and another for workstations. showing the same clients.

MSP Remote Monitoring & Management

Submitted by

Fix Negative Values on Bandwidth and Performance Reports

Invalid negative data points should be excluded from the Bandwidth and Performance Monitoring History Report because the presence of large negative values causes the report to become meaningless.

 

As shown in the attached screen shot, a large "max" value of -200,000 MB RAM used causes the 8 day history report to be useless.

ControlNow

Submitted by

Automatic Upload and Sharing Of Logs with Support

The Cloud application should have the ability to automatically upload logs to the cloud application for sharing for support. This option could be done automatically when an event occurs (i.e., a patch fails), or when initiated by an administrator (i.e., click the button to reprocess patches, set debug logs, and upload to the cloud). The decision to share logs with support could likewise be automatic or initiated by ...more »

Voting

6 votes

ControlNow

Submitted by

GFI Cloud - Location separation and identification

GFI Cloud is a great application however for my industry(IT Consulting) it would be an irreplaceable application if we could monitor different sites easily. To have the ability to see Site A vs Site B vs Site C. I realize the licensing could be an issue here because different clients would be involved but there must be some way to do this, rather than logging in to each client separately and so forth.

Voting

6 votes

MSP Remote Monitoring & Management

Submitted by (@cjdavis618)

GFI Max RM - Be able to save, print, or export performace stats

During troubleshooting with my clients, the "Performance monitoring", "View Report", Bandwidth and Performance page doesn't give the ability to save, print or anything. I have tried to print using the browser print option, but it cuts off the page charts. I have also tried to print it to an adobe printer to save as a file for review and it does the same. This needs to be re-organized so it can be printed or saved to ...more »